PRADA Senior Manager, Retail Training, Northeast

Prada Group • New York, NY

8d • $140,000 - $155,000

About The Position

The Senior Manager, Retail Training, Northeast leads the regional learning and development strategy, translating Prada’s global vision and business priorities into impactful retail learning experiences. The role partners closely with Retail Leadership, Human Resources, CRM, Retail Operations, and HQ Training to strengthen leadership capabilities, elevate the client experience, develop talent, and drive sustainable business performance across the Northeast.

Requirements

• 5+ years of experience in Retail Training, Learning & Development, or Retail Leadership.
• Strong understanding of client experience, clienteling, selling, coaching, and leadership development.
• Demonstrated ability to influence senior stakeholders and operate effectively across multiple stores and functions.
• Strong facilitation, communication, analytical, and project-management skills.
• Commercial mindset with the ability to connect learning initiatives to client, people, and business outcomes.
• Ability to travel regularly throughout the Northeast region.
• Bachelor’s degree or equivalent relevant professional experience.
• Proficient in Microsoft Outlook and Office Suite, Success Factors modules, LMS digital platforms for learning, and digital training solutions.
• Proficient knowledge of English.

Nice To Haves

• Experience ideally within luxury retail.
• Knowledge of another language.

Responsibilities

• Lead the Retail Training strategy for the Northeast, aligning regional business needs with Americas and global priorities.
• Partner with senior retail and store leadership to identify business, client, leadership, and talent-development opportunities.
• Translate business priorities into focused learning initiatives that strengthen client engagement, selling excellence, product knowledge, and leadership effectiveness.
• Maintain a strong field presence, using store observations, coaching, and business insights to ensure learning translates into consistent execution.
• Develop the store teams, establishing clear priorities, accountability, and standards of excellence throughout the Region.
• Partner with HR and Retail Leadership to support onboarding, leadership development, internal mobility, succession, and career growth.
• Oversee the design and delivery of regional learning programs across in-person, virtual, and digital platforms.
• Measure training effectiveness through business results, learning KPIs, field observations, and behavioral change.
• Represent the Northeast within Americas and global training discussions, bringing forward regional needs, opportunities, and best practices.
• Manage the regional training budget, learning platforms, and key strategic projects.

Benefits

• May be eligible for bonuses and other incentive opportunities.
• Professional growth in a creative and international environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior