Senior Manager, Relay Business

SoFiNew York City, NY

About The Position

SoFi is looking for someone data-driven and self-motivated who believes in our mission of helping people achieve their financial ambitions to join our Relay Business, a key pillar in SoFi’s Member Business Unit focused on delivering on our promise to help our 15M+ members achieve financial independence. In this role you will lead the strategy, operations and execution across a x-functional Relay Team, which is a top driver of growth and engagement for SoFi and a key contributor to SoFi’s strategy to be our member’s One-Stop-Shop. The Relay product includes Personal Financial Management tools, credit score monitoring, spend tracking & budgeting, and more.

Requirements

  • 12+ years of experience overall across strategic and general management roles
  • Demonstrated track record of delivering business results and hitting OKRs
  • Strong focus on customer experience and insights
  • Excellent written and oral communicator

Nice To Haves

  • MBA or equivalent degree
  • Experience in Financial Services or Fintech
  • Experience in consulting, investment banking, growth-stage start up or in a similarly demanding role
  • Series 7 & 24 Licenses

Responsibilities

  • Support overall vision and strategy for the business area, partnering with leads across functions (e.g. Product, Marketing) and Member BU Leadership
  • Set and manage overall XFN team operations for Relay to execute against vision and strategy, and achieve OKRs
  • Manage the P&L for the area in partnership with Finance (business impact), in line with area goals and company goals
  • Develop and provide regular reporting on business performance/analytics and ensure timely communication to the Executive Team and the Board
  • Support legal/compliance approach for the area, partnering with leads in our legal department on how to safely execute against our vision
  • Partner with leads in our risk department on how to safely execute against our vision, including but not limited to financial, fraud/gaming, and operational risk
  • Keep a pulse on industry trends and competitor actions to ensure SoFi is winning on the market
  • Participate in business development and third-party partnership activities as needed with key stakeholders
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