Senior Manager, Quality Assurance
About The Position
The Senior Manager of Quality Assurance provides strategic leadership, direction, and oversight for multiple critical QA functions, including Internal Audits, Zero Defect Planning (ZDP), Corrective Action, AS9100/AS9110 and Defense Contract Management Agency (DCMA) 8210 compliance, and the Control Station/Aircraft Logs & Records organization. The role ensures the effectiveness of the quality management system, drives continuous improvement, strengthens audit readiness, and promotes a culture of quality across the business. The Senior Manager partners with operations, engineering, supply chain, and program leadership to ensure adherence to regulatory, customer, and internal quality requirements. The role leads and develops teams, oversees corrective and preventive action processes, coordinates audit readiness, and provides leadership to the Control Station/Logs & Records organization. It also establishes quality policies, procedures, business processes, and performance metrics; analyzes quality indicators; leads cross-functional improvement initiatives; and develops resource plans, budgets, and workforce strategies. The position is located in Greenville, Texas, and follows an alternate 9/80 first-shift schedule, with every other Friday off. The incumbent must be able to obtain a secret U.S. security clearance.
Requirements
- Bachelor’s degree and at least 12 years of prior related experience; or graduate degree and at least 10 years of prior related experience; or, in lieu of a degree, at least 16 years of prior related experience.
- Must be able to obtain a secret U.S. security clearance.
- Proven servant leadership, with a strong emphasis on employee and team development.
- Strong working knowledge of DCMA 8210, AS9100/AS9110 requirements, and aerospace/defense quality regulations and standards.
- Experience developing and implementing risk-based quality oversight and monitoring approaches that focus resources on high-impact areas.
- Experience driving quality management system compliance.
- Demonstrated success leading teams, developing talent, and building high-performance quality organizations.
- Expertise in root cause analysis methodologies such as 8D, Fishbone, and 5-Why, and in implementing corrective and preventive actions.
- Ability to influence at all organizational levels and build alignment around quality priorities and business objectives.
- Strong analytical, decision-making, and problem-solving capabilities.
- Excellent communication and leadership skills, including the ability to translate complex quality issues into clear business implications and actionable plans.
- Ability to manage multiple priorities in a fast-paced, regulated environment.
Nice To Haves
- Lead Auditor certification for AS9100, AS9110, 8210, or similar.
- Experience supporting defense programs, government audits, or DCMA oversight.
- Familiarity with Power BI or other data analysis tools.
- Familiarity with Lean/Six Sigma methodologies; Green Belt or Black Belt preferred.
- Experience integrating quality systems across functions and leading large-scale quality improvement initiatives.
Responsibilities
- Lead, mentor, and develop the Internal Audit team, including audit planning, execution, reporting, and follow-up.
- Oversee the ZDP/8D team’s containment actions, root cause analysis, corrective actions, and preventive measures; ensure timely and effective closure.
- Drive compliance with AS9100/AS9110 and DCMA 8210 requirements, maintain assessment readiness, coordinate external audits, and ensure sustainable corrective action responses.
- Provide leadership and oversight to the Manager of the Control Station/Logs & Records team, ensuring accurate, secure, and compliant documentation and records control across programs.
- Develop and maintain Quality Assurance policies, procedures, key business processes, and performance metrics.
- Analyze quality performance indicators and lead cross-functional initiatives to reduce defects, improve process capability, and increase customer satisfaction.
- Develop resource plans, budgets, and workforce strategies to address current and future business needs.
- Promote a positive and proactive quality culture through coaching, communication, and leadership presence.
- Drive quality performance, operational efficiency, and continuous improvement across functions.
- Develop talent, encourage collaboration, and promote accountability for results.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
