Senior Manager, Quality Assurance

L3Harris Technologies • Greenville, TX

8d • Onsite

About The Position

The Senior Manager of Quality Assurance provides strategic leadership, direction, and oversight for Internal Audits, Zero Defect Planning (ZDP), Corrective Action, AS9100/AS9110 and Defense Contract Management Agency (DCMA) 8210 compliance, and the Control Station/Aircraft Logs & Records organization. The role ensures the effectiveness of the quality management system, drives continuous improvement, strengthens audit readiness, and promotes a culture of quality across the business. The Senior Manager partners with operations, engineering, supply chain, and program leadership to ensure adherence to regulatory, customer, and internal quality requirements.

The position is located in Greenville, Texas and follows an alternate 9/80 schedule, with every other Friday off, on the first shift. The successful candidate must be able to obtain a secret US security clearance.

Requirements

• Bachelor’s degree and at least 12 years of related experience; or graduate degree and at least 10 years of related experience; or, in lieu of a degree, at least 16 years of related experience.
• Proven servant leadership, with a strong emphasis on employee and team development.
• Demonstrated ability to provide strategic leadership that drives quality performance, operational efficiency, and continuous improvement across functions.
• Strong working knowledge of DCMA 8210, AS9100/AS9110 requirements, and aerospace/defense quality regulations and standards.
• Experience developing and implementing risk-based quality oversight and monitoring approaches to focus resources on high-impact areas.
• Experience driving quality management system compliance.
• Success leading teams, developing talent, and building high-performance quality organizations.
• Expertise in root cause analysis methodologies, including 8D, Fishbone, and 5-Why, and corrective/preventive action implementation.
• Ability to influence at all organizational levels and build alignment around quality priorities and business objectives.
• Strong analytical, decision-making, and problem-solving capabilities.
• Excellent communication and leadership skills, including the ability to translate complex quality issues into clear business implications and actionable plans.
• Ability to develop high-performing teams, encourage collaboration, and drive accountability for results.
• Ability to manage multiple priorities in a fast-paced, regulated environment.
• Must be able to obtain a secret US security clearance.

Nice To Haves

• Lead Auditor certification for AS9100, AS9110, 8210, or a similar certification.
• Experience supporting defense programs, government audits, or DCMA oversight.
• Familiarity with PowerBI or other data analysis tools.
• Familiarity with Lean/Six Sigma methodologies; Green Belt or Black Belt preferred.
• Experience integrating quality systems across functions and leading large-scale quality improvement initiatives.

Responsibilities

• Strategically lead, mentor, and develop the Internal Audit team, including audit planning, execution, reporting, and follow-up in alignment with regulatory, customer, and corporate requirements.
• Oversee the ZDP/8D team responsible for containment actions, root cause analysis, corrective actions, and preventive measures; ensure timely and effective closure of corrective actions and alignment with continuous improvement goals.
• Drive compliance with AS9100/AS9110 and 8210 requirements, ensure assessment readiness, coordinate external audits, and ensure sustainable corrective action responses.
• Provide leadership and oversight to the Manager of the Control Station/Logs & Records team, ensuring accurate, secure, and compliant documentation and records control across programs.
• Develop and maintain Quality Assurance policies, procedures, key business processes, and performance metrics to support organizational alignment and operational excellence.
• Analyze quality performance indicators and lead cross-functional initiatives to reduce defects, improve process capability, and increase customer satisfaction.
• Develop resource plans, budgets, and workforce strategies to meet current and future business needs.
• Promote a positive and proactive quality culture through coaching, communication, and leadership presence.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior