Senior Manager Program/Project Management
About The Position
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Senior Manager Program/Project Managment contributes to the overall strategic vision of the Custom Networks organization and integrates a broad range of ideas regarding Custom Networks Analytics. You will collaborate with teams across Enterprise Ops team and other business units such as finance, product, strategy and sales to establish both deployment and spend forecasting and measurement. As a Senior Manager you will evaluate network architecture design, in addition to feasibility and cost studies. The team will be responsible for defined business values delivered on time and on budget, and with stable operation. You will also be responsible for project execution over numerous projects or complex programs and ensure solutions meet business needs. Lastly, in this role you will consult and collaborate with leadership, subject matter experts, and others as needed to drive successful end-to-end delivery.
Requirements
- 10+ years of relevant experience in Telecom industry (wireless, wireline, transport)
- Bachelor’s degree in related field or equivalent education and experience
- 5+ years’ people management experience
- Experience leading multiple complex projects in the technology industry
- Strong skills with MS Project Plan, Visio, PowerPoint and Excel
Nice To Haves
- PMP certification preferred
- Master’s preferred
Responsibilities
- Develops, plans and manages development and implementation activities for highly complex programs for external and internal customers to ensure success of business objectives.
- Manage scope definition, stakeholder expectations, project plan, milestones and associated deliverables, project financials and business case, stakeholder relationships and deliverables.
- Development and management of cross program delivery teams composed of cross-functional internal and external resources.
- Assesses project plans and progress, collect, consolidate, and review status reports as needed, as well as review status with project leaders on a continuous basis.
- Support end-to-end project planning, risk identification, dependency tracking, issue identification and change management on projects.
- Sets and controls standards and mentors the team to improve delivery of projects on time and within budget, given scope and known risks.
- Continually identifies opportunities for innovation and improvement within projects as well as across Infrastructure Shared Services.
- Lead both Project Control Specialists and Project Specialist to measure EVM, CPI, SPI for each project or sites.
Benefits
- Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
- Bonus structure (short-term incentives, long-term incentives and/or sales compensation)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
