Senior Manager – Program Manager

Accenture Federal Services•Washington, DC

About The Position

At Accenture Federal Services, we are seeking an experienced Senior Manager – Program Manager to lead delivery excellence within direct client delivery and drive operational improvements across our federal operations portfolio. This role offers a path for career growth for high performers, starting as a Deputy Program Manager or an equivalently important role. Beyond client delivery, you will be instrumental in growing our Operations business by qualifying and pursuing new opportunities and standardizing delivery practices across Accenture Federal's operations programs.

Requirements

8+ years of relevant professional experience with 5+ years in program/project management
Proven track record delivering large-scale operations or IT programs in complex environments
Experience leading teams and driving process improvement or automation initiatives
Strong analytical skills with ability to identify inefficiencies and develop actionable solutions
Excellent communication skills with ability to engage stakeholders at all levels
U.S. Citizenship required
Ability to obtain and maintain a security clearance

Nice To Haves

Federal government contracting experience
Experience with automation tools and technologies (RPA, AI/ML, workflow automation)
PMP, Agile, Lean Six Sigma, or similar certifications
Background in business development or proposal support

Responsibilities

Serve as an executive within direct client delivery, working closely with the Program Manager and other team members to deliver program objectives and client commitments
Analyze team capacity, resource allocation, throughput, timeliness and quality metrics to identify opportunities for improved efficiency
Drive automation initiatives to reduce manual effort, improve accuracy, and accelerate delivery timelines
Partner with technical and delivery teams to implement process improvements and operational excellence
Position for promotion to Program Manager based on performance and impact
Support qualification and pursuit activities for new Operations opportunities within the federal space
Contribute to proposal development, orals preparation, and client relationship building
Identify expansion opportunities within existing clients and adjacent market segments
Collaborate with Business Development teams to position Accenture Federal Services' Operations capabilities
Drive delivery improvements and best practice sharing across Accenture Federal's operations programs
Develop and implement standardized processes, tools, and methodologies to improve consistency and quality
Lead cross-program initiatives to build reusable assets and accelerate delivery
Mentor delivery teams and contribute to capability building across the Operations practice