Senior Manager - Production Services

Clorox • Durham, NC

18d • Hybrid

About The Position

The Senior Manager leads Clorox’s Food & Burt’s Production Services team within the Food/Burt’s Technical Services organization. The team provides technical support for cost savings, supply assurance, brand maintenance, qualifications, quality improvement, innovation, and technical issue-resolution projects. The role reports to the Technical Services Leader and leads a geographically distributed team, with most team members located in Alpharetta, Georgia, or Durham, North Carolina.

The position sets multi-year technical capability strategy for Food & Burt’s, leads Production Services standard work across both business units, and represents the business in enterprise forums such as the Production Services Community of Practice. It serves as a key partner to PSO, R&D, Quality, Engineering, Procurement, Manufacturing, and external manufacturers, and supports work involving products, packaging, processes, manufacturing systems, specifications, enterprise systems, and qualifications.

The manager owns the Food & Burt’s Production Services portfolio, including personally leading complex, business-critical, or high-risk initiatives. The role develops the team’s technical and leadership capabilities, plans and allocates resources, influences business decisions and priorities, and leads technical programs from planning and qualification through implementation, start-up support, and post-launch stabilization. The position is based in Alpharetta, GA, or Durham, NC, with an in-office expectation of three days per week under the Hybrid 2.0 Policy.

Requirements

• The role requires leadership of a technical team supporting Food & Burt’s Production Services across process, packaging, and manufacturing.
• Ability to lead and develop a team of up to 6 direct or indirect reports; typical direct reports number 4–6.
• Recognized expertise in technical and operational processes supporting the two businesses, including packaging, process equipment, enterprise systems, qualifications, quality systems, and technical troubleshooting.
• Ability to manage project prioritization and resource allocation across multiple business units, sites, external manufacturers, and projects.
• Ability to lead complex technical programs and manage planning, trials, qualification, implementation, risk mitigation, and stabilization.
• Ability to establish and maintain technical documentation, specifications, change-management records, and cross-functional communication.
• Ability to ensure spending controls meet the travel and expense budget.
• Must be located in Alpharetta, GA, or Durham, NC, and work in the office three days per week.

Responsibilities

• Manage the Food & Burt’s Production Services team and deliver technical support for cost savings, supply assurance, brand maintenance, qualifications, quality improvement, innovation, and technical issue-resolution projects.
• Lead a team of technical professionals supporting process, packaging, and manufacturing, typically with 4–6 direct reports and up to 6 direct or indirect reports.
• Develop team members as technical experts and PSO leaders; own succession planning and bench strength for key roles, develop Ready-Now successors, and build future-ready technical capability.
• Lead PSO staff discussions to support career development for current team members and broader PSO personnel.
• Set multi-year technical capability strategy for Food & Burt’s and lead Production Services standard work across both business units.
• Represent the business unit in enterprise forums, including the Production Services Community of Practice.
• Serve on the Food/Burt’s Technical Leadership Team, evaluating personnel moves, organizational design, capability gaps, technical needs, and resource requirements.
• Coordinate with stakeholders including the Director of Manufacturing, Engineering, GSS, Quality, Manufacturing, R&D, Operations, and external manufacturers.
• Prioritize projects and allocate resources to meet business requirements and customer expectations across business units, sites, external manufacturers, and projects.
• Own the Food & Burt’s Production Services portfolio and personally lead complex, business-critical, or high-risk initiatives.
• Influence operating and functional leadership teams to make decisions, align priorities, provide project direction, define scope, and understand risks.
• Lead Production Services activities across packaging and process workstreams, including planning, qualification, implementation, start-up support, and post-launch stabilization.
• Provide technical support for packaging materials and process interfaces, materials and equipment readiness, manufacturing capability, external manufacturer alignment, plant and line trials, and process validation.
• Direct large, complex, multi-site, and multi-business-unit technical programs; set priorities, action plans, trial plans, decision gates, risk mitigation strategies, and structured problem-solving standards.
• Develop and maintain specifications, manufacturing-readiness documentation, change-management records, technical knowledge, and cross-functional communications to protect supply continuity, quality, cost, compliance, food safety, and manufacturing stability.
• Ensure delivery of cost savings, supply assurance, brand maintenance, quality, plant, external manufacturing, and technical issue-resolution initiatives in alignment with business direction.
• Ensure spending controls are in place to meet the travel and expense budget.
• Support technical work such as packaging material design and specifications, process and formulation troubleshooting, innovation development and implementation, data analysis, specification development, laboratory testing, manufacturing line trials, process and equipment support, and cross-functional technical problem solving.

Benefits

• Comprehensive, competitive benefits supporting wellbeing and flexibility.
• Robust health plans.
• Market-leading 401(k) program with a company match.
• Flexible time off benefits, including half-day summer Fridays depending on location.
• Inclusive fertility and adoption benefits.
• Eligibility to participate in Clorox incentive plans, subject to applicable plan terms and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed