Senior Manager, Product Strategy & Operations
About The Position
GameChanger is seeking a Senior Manager, Product Strategy & Operations to partner with the Chief Product & Technology Officer in scaling the operating model behind the Product organization. This role involves defining and improving planning processes, operating rhythms, prioritization frameworks, and reporting mechanisms to enable Product teams to execute effectively and focus on high-impact opportunities. The position serves as a strategic operational partner across Product, Engineering, Design, Data, and Commercial teams, driving alignment, visibility, and accountability across key initiatives. This is an individual contributor role for a strong operator who thrives on bringing structure to ambiguity, translating strategy into execution, and improving organizational effectiveness. The role reports directly to the Chief Product & Technology Officer and is based in the New York City HQ.
Requirements
- 8+ years of experience in Product Operations, Strategy & Operations, Program Management, Product Management, Business Operations, or a related field within a technology organization
- Experience building and scaling operating models, planning processes, roadmap governance, or portfolio management functions within Product organizations
- Experience leading cross-functional initiatives and influencing stakeholders across Product, Engineering, Design, Data, and business teams
- Experience developing KPI frameworks, operational reporting, dashboards, or portfolio visibility processes that support executive decision-making
- Strong understanding of product development lifecycles, roadmap planning, prioritization frameworks, and organizational operating rhythms
- Experience working directly with senior leaders in fast-paced, high-growth environments
- Familiarity with product planning, project management, analytics, and AI-assisted workflow tools
Responsibilities
- Define and continuously improve the Product operating model, including planning cycles, roadmap reviews, prioritization frameworks, leadership cadences, and execution rhythms
- Lead annual, quarterly, and ongoing planning processes to ensure alignment between company objectives, product priorities, and team execution
- Build and maintain portfolio-level visibility across Product initiatives through operational dashboards, KPI reporting, roadmap tracking, and dependency management
- Partner with Product, Engineering, Design, Data, Finance, and Commercial stakeholders to improve cross-functional alignment, execution consistency, and organizational focus
- Establish and manage operational reporting processes that help leadership understand progress, risks, trade-offs, and strategic opportunities
- Translate customer feedback, product metrics, and organizational signals into actionable recommendations that improve prioritization and decision-making
- Drive leadership communications through all-hands content, portfolio reviews, planning materials, executive updates, and organizational storytelling
- Identify operational inefficiencies and implement scalable processes, tools, and workflows that improve visibility, accountability, and execution across the Product organization
Benefits
- Work from our well-furnished, modern office in Manhattan, NY.
- Unlimited vacation policy.
- Paid volunteer opportunities.
- Technology stipend - $4,000 every 2 years after your start to make sure you have the latest and greatest technology.
- WFH stipend - $500 annually to make your WFH situation comfortable.
- Monthly physical, mental, wellness & learning stipend offered through Holisticly.
- Monthly lifestyle stipend offered through Fringe.
- Full health benefits - medical, dental, vision, prescription, FSA, HRA, HSA, and coverage for family/dependents.
- Retirement savings - Traditional and Roth 401K plans are offered through Vanguard, with an immediate company match.
- Life insurance - basic life, supplemental life, and dependent life.
- Disability leave - short-term disability and long-term disability.
- Company paid parental leave - up to 20 weeks for birthing parents and up to 12 weeks for non-birthing parents.
- Family building benefits offered through Progyny.
- DICK'S Sporting Goods and their family of brands teammate discount.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
