About The Position

The Senior Manager, Product Market Readiness & Business Operations position will play a critical role in shaping, operationalizing, and executing the go‑to‑market (GTM) strategy for the Xfinity Consumer Product Marketing Product portfolio. This individual will be a strategic operator and execution leader—able to roll up their sleeves, drive clarity across stakeholders, and ensure disciplined adherence to product and GTM plans across all products. They will serve as the connective tissue between Product, Marketing, Finance, Technology, Field Operations, Sales, and Leadership.

Requirements

  • Experience in strategy and development, product management, consulting, business operations or related field
  • Strong strategic development and cross‑functional leadership background.
  • Proven ability to “build from scratch”—creating frameworks, processes, and materials independently.
  • Exceptional communication and executive‑ready presentation skills.
  • Strong operational instincts: knows how to navigate the organization and get things done.
  • Strong analytical skills with experience structuring, evaluating, and presenting data‑driven recommendations.
  • Ability to thrive in fast‑paced, ambiguous environments.
  • Demonstrated strong time-management, prioritization and organizational skills
  • Attention to detail and organization
  • “Lead by example” mentality that promotes collaboration, openness and accountability with other departments and external partners.
  • Excellent analytic and strategic planning skills.
  • Ability to analyze and leverage data from multiple sources to plan and measure success criteria of projects.
  • Thorough understanding of product development lifecycle processes, procedures and tools.
  • Ability to work with all levels within the organization, including team members in the field.
  • Bachelor's Degree (Required)
  • 7-10 Years Relevant Work Experience

Nice To Haves

  • Internal Comcast experience (within the Regions and/or HQ) a plus.

Responsibilities

  • Develop and refine multi‑year GTM and business operations strategies that bring the Xfinity Consumer Product Marketing priorities to life.
  • Partner with product leads to translate product vision into clear operational and cross‑functional GTM plans.
  • Drive alignment on customer value propositions, positioning, pricing implications, and market readiness requirements.
  • Build leadership‑ready narratives and presentations for senior executives.
  • Serve as GTM lead for one or more products, ensuring all functions deliver inputs on time and to standard.
  • Build and maintain operating rhythms, performance dashboards, workbacks, and decision frameworks to enable seamless execution.
  • Partner closely with Field Operations to ensure GTM readiness and post launch support.
  • Identify operational risks, drive mitigation plans, and ensure organizational readiness ahead of launches, feature releases, and business milestones.
  • Develop scenario models, and operational impact analyses to inform strategic decisions.
  • Assess customer, operational, and market impacts of product and GTM changes.
  • Lead analytical deep dives to evaluate product performance, GTM success, and cross‑functional efficiency.
  • Build strong relationships across Product, Marketing, Finance, Regions, and Ops stakeholders.
  • Serve as a trusted thought partner to product owners, senior leaders, and cross‑functional teams.
  • Influence without authority; drive clarity and alignment in complex or ambiguous situations.
  • Mentor analysts and support teammates; help build a culture of collaboration, operational rigor, and excellence.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.

Benefits

  • We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.
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