Senior Manager Product Management Payments

Hilton•McLean, VA

8h•$120,000 - $160,000•Hybrid

About The Position

This role is based at one of our corporate offices in McLean, VA, Dallas, TX or Memphis, TN. This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Manager Product Management, Payments, you will bring your technical and product management expertise to a hospitality company with an award-winning culture. On the Payments team, reporting to the Director of Product Management, Payments, you will support initiatives that enhance our B2B customer payment experiences, including the evaluation and delivery of emerging payment methods.

Requirements

Seven (7) years of professional work experience in Product Management, Technology, eCommerce, Customer Experience, or a related field.
Experience managing payments products or platforms, B2B payment capabilities, and/or payment-related technology solutions.
Experience managing and delivering product initiatives through the full product lifecycle, including requirements definition, prioritization, launch, and performance measurement.
This is a hybrid role and would require to be near one of our three U.S. office locations (McLean, Dallas, or Memphis).
Travel up to 15%

Nice To Haves

Bachelor's Degree, or Associate's Degree plus six (6) years of Technology-related experience, or High School Diploma/GED plus twelve (12) years of Technology-related experience.
Seven (7) years of experience partnering with external vendors, payment service providers, or technology providers to define and deliver solutions.
Five (5) years of payments experience, including digital payment methods, digital wallets, installment products, or related payment technologies.
Experience influencing product strategy, roadmap planning, and prioritization decisions.

Responsibilities

Lead the development, prioritization, and delivery of new product initiatives within the B2B payments ecosystem.
Develop product requirements and user stories that support the delivery of new payment capabilities and customer experiences.
Drive product direction and make informed decisions throughout the product lifecycle.
Lead engagement with external payment providers and strategic partners supporting assigned products.
Support the introduction and optimization of payment methods across Hilton's digital and physical channels serving guests and enterprise customers.
Identify and implement process improvements that increase operational efficiency and support Hilton's mission of hospitality.

Benefits

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what's next
Hilton Annual Incentive (Bonus) Plan