Senior Manager, Product Management - Amex Offers API Services & AI Solutions
About The Position
Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term. The Senior Manager, Product Management - Amex Offers API Services & AI Solutions will be responsible for managing a critical API product that supports internal and external presentment needs for Amex Offers data. This role will manage enterprise-level API services that enable discovery, search, presentment, and delivery experiences across B2B and prop channels. In addition to owning the Offers API product roadmap, this individual will serve as a key AI enablement leader for the team. They will be the go-to product partner for identifying, evaluating, and scaling practical uses of emerging AI tools and technologies across capability delivery. This includes helping the team improve product development workflows, accelerate discovery and delivery, support experimentation, and serve as a centralized solutions expert for responsible AI adoption.
Requirements
- Experienced product manager with deep knowledge of enterprise API services.
- Strong technical fluency.
- Familiarity with advertising technology or digital marketing.
Responsibilities
- Managing a critical API product that supports internal and external presentment needs for Amex Offers data.
- Managing enterprise-level API services that enable discovery, search, presentment, and delivery experiences across B2B and prop channels.
- Owning the Offers API product roadmap.
- Serving as a key AI enablement leader for the team.
- Identifying, evaluating, and scaling practical uses of emerging AI tools and technologies across capability delivery.
- Helping the team improve product development workflows, accelerate discovery and delivery, and support experimentation.
- Serving as a centralized solutions expert for responsible AI adoption.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
