Director, Product Management (Shopping & Offers)

Affirm

3d•$267,000 - $360,000•Remote

About The Position

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Our Shopping & Offers program is a fast-growing platform that operates with the agility of a startup while leveraging the scale of an industry leader, delivering Shopping and Offers experiences directly to our Consumers and Conversion for our Merchant partners alike. You will be a pivotal strategic leader responsible for defining the next chapter of Affirm's DTC shopping and offers experience. You will lead a portfolio of high-impact consumer journeys—including Agentic Search, Home, and Profile experiences—that directly influence conversion, engagement, and revenue. This is a role for a seasoned product leader obsessed with consumer experiences, two sided marketplaces, and disrupting the payments & credit landscape.

Requirements

10+ years of product management leadership, with a proven track record of shipping large-scale consumer products in fintech, e-commerce, or marketplace environments.
Demonstrated ability to bring "clarity when things feel messy," turning ambiguous problems into crisp narratives and structured execution plans.
Familiarity with AI-native product development, including agentic patterns and LLM-powered discovery experiences, to lead our highest-leverage bets in search.
Exceptional ability to use data (including LTV/CAC and profitability assessments) to guide prioritization and quantify the impact of product features.
Experience operating through layers of leadership, delegating ownership effectively, and scaling decision-making across diverse product lines.
A "consumer-first" mindset with a high bar for design polish and a commitment to delivering honest financial products.

Responsibilities

Define and socialize a long-term Shopping & Offers vision and strategy, and translate that vision into clear roadmaps and decisions that teams can execute against.
Manage and scale a portfolio of consumer-facing surfaces, including Home, Search, and Profile/Settings, ensuring a simple and consistent experience across platforms.
Lead and grow a high-performing PM team. Build, mentor, and manage a team of product managers, including people managers. You'll set the bar for craft, create development paths, and cultivate a culture of ownership, rigor, and candor.
Proactively align senior leadership on strategy, execution risks, and mitigation plans, ensuring organizational clarity during complex initiatives.
Partner with Engineering, Design, Analytics, and Revenue leaders to optimize the marketplace ecosystem, balancing merchant value with consumer experiences.
Establish frameworks for rigorous experimentation and funnel analysis to drive measurable gains in completion rates and customer retention.