senior manager, product - Equipment Strategy

Starbucks • Seattle, WA

6d • Onsite

About The Position

As a senior manager on the equipment strategy team, you will lead the work that connects future coffeehouse experiences, partner workflows, and enterprise equipment decisions. Equipment plays a critical role in enabling product innovation, operational efficiency, partner experience, and customer connection at scale. We are looking for a strategic, technically curious leader who can evaluate complex operational needs, translate insights into equipment and workflow strategies, and help shape the future-state coffeehouse ecosystem.

Requirements

• Bachelor’s degree or equivalent related work experience or four years U.S. military experience in a related MOS/C.
• Minimum 5 years’ experience in strategy, consumer product, technical project management or a related field.
• Experience leading cross-functional programs involving multiple business functions and senior stakeholders.
• Strong analytical, financial modeling, and business case development skills.
• Experience managing program or portfolio budgets and capital investment recommendations.
• Ability to translate complex operational, technical, and business challenges into clear strategic recommendations.
• Experience developing or influencing long-term strategies, operating models, innovation roadmaps, equipment portfolios, or commercialization plans.
• Comfort working in ambiguity, balancing multiple priorities, and making recommendations amid uncertainty.
• Strong interpersonal skills and ability to influence leaders and cross-functional partners without direct authority.
• Excellent written and verbal communication skills, including executive-level presentations and strategic storytelling.
• Ability to work both independently and as part of a highly collaborative team in a matrixed environment.

Nice To Haves

• MBA or relevant advanced degree preferred.

Responsibilities

• Shape equipment strategy for the future coffeehouse – You will develop strategic recommendations that connect equipment capabilities, operating models, partner workflows, and customer experience priorities. You will evaluate emerging needs across coffeehouses and monitor market, supplier, and technology trends to identify opportunities that support growth, productivity, and operational simplicity. You will contribute to annual planning and forecasting, shaping portfolio-level strategies and capital investment recommendations for equipment and related programs.
• Translate complex problems into actionable business recommendations – You will use customer, partner, operational, financial, and technical inputs to assess tradeoffs, build business cases, and frame clear recommendations. You will bring structure to ambiguous problems, synthesize quantitative and qualitative insights, and support leadership decisions with rigorous analysis and strategic storytelling.
• Lead cross-functional equipment planning and commercialization work – You will partner across Retail Operations, Product, Engineering, Coffeehouse Development, Finance, Supply Chain, Store Development, Technology, and Customer Experience to define equipment requirements, align priorities, and support test-and-learn plans. You will help move ideas from strategic concept through validation, scale-up, and implementation readiness.
• Drive alignment and influence across the organization – You will facilitate discussions, prepare leadership-ready materials, and influence cross-functional partners toward shared outcomes. You will communicate clearly with technical and non-technical audiences, balancing enterprise strategy with practical execution needs.
• Contribute to a strong team culture – You will operate with curiosity, ownership, and courage; bring a systems-thinking mindset to complex challenges; and collaborate in a way that strengthens the team and helps Starbucks deliver high-quality results at scale.

Benefits

• medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• short-term and long-term disability
• paid parental leave
• family expansion reimbursement
• paid vacation from date of hire
• sick time
• paid holidays
• personal days
• 401(k) retirement plan with employer match
• discounted company stock program
• Starbucks equity program
• incentivized emergency savings
• financial well-being tools
• tuition coverage through the Starbucks College Achievement Plan
• student loan management resources
• backup care
• DACA reimbursement
• other educational opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior