Senior Manager, Product Design, GEA & Accelerator

Capital One • McLean, VA

10d • Hybrid

About The Position

Capital One is seeking a Senior Manager of Product Design to join the Accelerator, a small internal team of problem solvers across Risk, Technology, Product, and Design. The team addresses complex company challenges and supports innovation across the enterprise, including for new acquisitions and established teams navigating change. The role contributes to Capital One’s Experience Design team, which creates meaningful digital and physical customer experiences and promotes a collaborative, inclusive culture.

The Senior Manager combines product design expertise and people leadership to develop customer-centered solutions to complex problems, shape product strategy, and build a high-performing design team. The role applies interaction, visual, and service design; partners across product, technology, and business; and uses research, data, and business understanding to guide design direction and outcomes. The ideal candidate has a strong portfolio demonstrating leadership, process, results, and impact.

This is a hybrid position, subject to Capital One’s policy requiring on-site presence at the designated office. The listed annual salary ranges are $200,700–$229,100 in McLean, Virginia; $219,000–$249,900 in New York, New York; and $182,500–$208,300 in Richmond, Virginia. The role is also eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One offers health, financial, and other benefits; eligibility varies by employment status and management level.

Requirements

• At least 6 years of experience in a Product Design role.
• At least 6 years of experience with design and prototyping tools such as Figma.
• At least 2 years of experience in a people leadership role.
• A strong portfolio demonstrating leadership, process, results, and impact.

Nice To Haves

• At least 8 years of experience in a Product Design role.
• At least 8 years of experience with design and prototyping tools such as Figma.
• Experience working with and contributing to an established design system.
• Experience collaborating with product, technology, and business leaders.
• Experience leading design projects or teams.
• Experience working in heavily regulated, data-heavy problem spaces.

Responsibilities

• Use expertise across interaction, visual, and service design to guide product design work.
• Collaborate with cross-functional partners to oversee and optimize the use of tools, platforms, frameworks, and design systems.
• Work with the team to develop design artifacts such as vision stories, journey maps, blueprints, high-fidelity designs, and prototypes.
• Reinforce a positive and inclusive team environment, set goals aligned with portfolio strategy, manage stakeholders, and remove barriers.
• Train and develop designers, enabling them to reach their potential and help the business achieve its goals.
• Shape product direction and outcomes using design expertise, user insights, and an understanding of the business.
• Drive alignment across product, technology, and business partners, keeping user needs central to strategy.
• Advocate for human-centered methods that align customer needs and business goals, using data, research insights, design expertise, and sound judgment.
• Use knowledge of products, processes, customers, competitors, and market trends to actively manage the design portfolio and adjust scope as needed.
• Own the problem-solving approach, explore alternatives, balance competing interests and priorities, and bring creativity to the solution space.
• Engage partners across the organization, identify the people needed to move work forward, and collaborate to solve strategic challenges.
• Present work across organizational levels and job functions, using design frameworks, data, and research to explain complex topics, influence stakeholders, and achieve desired results.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed