Senior Manager, Product & Benefits
About The Position
American Express operates in Mainland China through our joint venture, Express Company (EC), representing a significant opportunity for us to compete in one of the largest and most advanced payments markets in the world. The Enterprise China Management (ECM) team partners across EC and Amex to build the China business and capitalize on this incredibly exciting opportunity for growth. The Senior Manager, Product & Benefits, will play a critical role in shaping the growth of American Express in Mainland China. This individual will lead cross-functional collaboration across Express Company (EC), bank partners, and internal Amex stakeholders to drive product innovation, portfolio performance, and differentiated customer value propositions in one of the world’s most dynamic payments markets. This role offers a unique opportunity to help shape the future of American Express in China by operating at the intersection of strategy, partnerships, product innovation, and market expansion. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Requirements
- Experience in product innovation.
- Experience in portfolio performance.
- Experience in driving differentiated customer value propositions.
- Experience in strategy.
- Experience in partnerships.
- Experience in market expansion.
- Strong risk mindset.
- Ability to uphold brand promise of trust, security, and service.
Responsibilities
- Lead cross-functional collaboration across Express Company (EC), bank partners, and internal Amex stakeholders.
- Drive product innovation, portfolio performance, and differentiated customer value propositions in the China market.
- Shape the growth of American Express in Mainland China.
- Operate at the intersection of strategy, partnerships, product innovation, and market expansion.
Benefits
- Comprehensive support for holistic well-being
- Opportunities to learn new skills
- Opportunities to develop as a leader
- Opportunities to grow your career
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
