Senior Manager, Process Innovation & Optimization
About The Position
Sodexo has an opening for a Senior Manager, Process Innovation & Optimization to join their team. The successful candidate will execute and support Sodexo’s master data transformation, with a primary focus on the ERP (SAP S/4HANA) implementation program. This position ensures day-to-day execution of master data processes, alignment of MDM requirements across workstreams, and readiness of master data for deployment. The role coordinates cross-functional activities and ensures that master data dependencies, quality, and governance are consistently addressed throughout the ERP program and broader transformation initiatives. This is a remote position, and candidates may reside anywhere within the U.S.
Requirements
- Bachelor’s degree or equivalent experience.
- 5+ years of experience in master data management, business process re-engineering, operational excellence, or digital/automation transformation
- Experience in building, evaluating, or deploying automation technologies (AI/LLM, RPA, workflow automation, machine learning, etc.)
- Strong understanding of ERP and MDM platforms (e.g., SAP S/4HANA, MDM systems, data hubs, governance tools).
- Proven ability to analyze complex processes, recommend improvements, and lead cross-functional transformation
- Excellent facilitation, communication, and stakeholder management skills
- Experience with Lean, Six Sigma, Design Thinking, or similar process methodologies
Responsibilities
- Lead detailed analysis of existing MDM processes (supplier, product, unit/site, catalog, lifecycle, quality management, onboarding, enrichment, etc.) to identify gaps, efficiency opportunities, and systemic issues.
- Facilitate root-cause analysis workshops, design sprints, and cross-functional working sessions to redesign future-state processes.
- Partner with the Sr. Manager MDM ERP to align business process design with ERP, PIM/MDM, and P2P/Source-to-Pay workflows.
- Identify and implement automation opportunities using RPA, AI/LLM-based data validation, classification engines, enrichment tools, and workflow orchestration technologies.
- Build data-driven insights using advanced analytics to improve accuracy, reduce cycle time, and optimize performance of master data processes.
- Work collaboratively with Supply Management, IS&T, Entegra, FM, Data Governance, Finance/AP, Segments, and Global Process Owners to align on process changes and global standards.
- Communicate findings, recommendations, and transformation progress to senior leadership and key stakeholders.
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
