Senior Manager - Platform Engineering

CVS Health•Work At Home-Massachusetts, MA

3d•$130,295 - $260,590

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: CVS Health is seeking a Senior Manager - Platform Engineering to lead a team of engineers building and operating the platforms, tools, and services that power our digital healthcare experiences. In this role, you will own the technical direction, delivery, and operational excellence of your team while partnering closely with product, architecture, and peer engineering leaders to drive outcomes for our customers and our business. You will build and grow a high-performing engineering team, establish a culture of continuous improvement, and drive adoption of modern engineering practices across the organization. You thrive at the intersection of people leadership and technical depth — you can credibly engage in architectural discussions, unblock your team on complex problems, and translate business priorities into a clear engineering roadmap.

Requirements

7+ years of professional software engineering experience
5+ years of experience operating production services at scale on AWS, GCP, or Azure, with a focus on reliability, performance, and security
3+ years of experience directing or managing engineering teams including performance growth, capacity planning, and other related management tasks
Bachelor’s degree or, equivalent experience (HS diploma + 4 years relevant experience)

Nice To Haves

Experience with cloud-native development, distributed systems, and modern software delivery practices
Experience with infrastructure as code (Terraform, CloudFormation), containerization (Docker, Kubernetes, ECS), and CI/CD tooling
Experience delivering complex, cross-functional engineering initiatives on time and within scope
Experience in platform engineering, developer experience, or infrastructure teams
Experience with Python, Go, Java, or Node.js in a production context
Experience with observability platforms (Datadog, New Relic, Grafana, Splunk) and SRE practices
Experience contributing to engineering culture initiatives such as guilds, tech talks, or open-source programs

Responsibilities

Leading a team of engineers, including hiring, coaching, career development, and performance management
Setting technical direction and driving architectural decisions for your team's domain, balancing innovation with reliability and maintainability
Partnering with Product and Architecture to define roadmaps, decompose initiatives into deliverables, and ensure alignment across teams
Driving operational excellence through investment in observability, incident response, SLOs, and production readiness practices
Establishing and evolving engineering processes that enable your team to deliver high-quality software at pace — CI/CD, code review, testing strategies, and release management
Building a culture of ownership, psychological safety, and continuous learning within your team
Managing delivery across multiple workstreams, removing blockers, managing dependencies, and communicating status and risk to leadership
Contributing to the broader engineering organization through participation in technical governance, architecture reviews, and cross-team initiatives
Championing developer experience and engineering productivity improvements that benefit teams beyond your own
Staying current with industry trends and technologies, evaluating their applicability to our platform and advocating for strategic adoption where appropriate