Senior Manager, Perioperative Leader

Point B•Seattle, WA

6d•Hybrid

About The Position

The Senior Manager is a client-facing role that leads complex business and technical engagements that help our clients solve their toughest business challenges. Senior Managers manage highly complex programs with multiple workstreams and impacts. In addition to high-quality delivery, the Senior Manager actively contributes to business development, provides quality oversight, and supports others’ professional development and career progression. Senior Managers may be staffed as a leader for one or more team-based engagements, but can also function as high-level individual contributors.

Requirements

B.A. or B.S. degree required
10+ years of experience
Ability to work on-site as requested
Ability to work remotely
Ability to travel up to 80%
Ability to work non-standard work hours as necessary
Provides comprehensive perioperative services experience across inpatient, outpatient, and ambulatory surgical center settings, encompassing the full surgical continuum from pre-op to post-acute care
Experience analyzing, designing, and implementing process improvements in clinical environments to increase efficiency, enhance productivity, reduce cost, and mitigate operational risk
Experience with multiple hospital operations leadership roles

Nice To Haves

MBA desired
Proven ability to lead complex engagements
Experience coaching or mentoring others on day-to-day development and career progression
Experience serving as an advisor to senior business leaders
Consulting experience
Cross-industry experience highly desired, or deep experience in a strategic industry
Experience with technology, systems implementation, PMO, operations, and/or process improvement desired
Preferred direct perioperative and/or ambulatory surgical center leadership role

Responsibilities

Contributes to the development of the Service Line Guides strategic and tactical decision making at an engagement level
In collaboration with Client Leaders, Project Leads, and Engagement leaders, operates as a client’s adviser and partner through all phases of an engagement; operates effectively at the highest levels of our clients
Adapts program application and execution to different client situations
Leads and manages the strategic and tactical elements of the full lifecycle of complex, cross-functional initiatives and drives decision-making throughout the process to move the work forward
Develops and manages complex program structures, schedules, budgets, resource plans, and other key project deliverables
Identifies potential risks, develops mitigation strategies and recommends key decisions for complex program
Delivers quality oversight of engagements and provides informal and formal development feedback to associates on their engagement
Builds strong partnerships through effective collaboration with client and internal stakeholders
Develops deep knowledge of firm and client businesses. Builds and maintains professional network with clients, partners, and stakeholders
Collaborates with Client Leads to drive extensions, and new business opportunities by identifying (extension, expansion, adjacent) opportunities, architecting solutions and contributing technical subject matter expertise. Often focuses on deal architecture and closure
Supports proposal development, including writing technical sections, defining project scope and estimating project effort.
Develops and leverages tools and practices that bring Service Line expertise to the sales cycle in rapid and repeatable ways
May be expected to serve as a 1:1 Coach
Collaborates with Project Officers and engagement leaders to provide feedback to their 1:1 Team Members
Designs, coaches, and drives the success of team and Team Members
Coaches and mentors others in developing new skills and growing their careers
Delegates effectively to create leverage and opportunities for the team to grow and develop on the job, including core delivery and business development skills
Consistently demonstrates and lives Point B values
Builds and maintains technical knowledge and expertise of one or more capabilities
Demonstrates thought leadership internally and externally (e.g., publishing, speaking at conferences, leading webinars)
Stays current in domain area trends; conducts benchmarking and research; understands best practices and changes (i.e. laws, regulations, etc.)
Other duties as assigned