Senior Manager, People Operations (Los Angeles, CA)

Intercare Therapy•Los Angeles, CA

2d•$100,000 - $120,000•Remote

About The Position

Intercare Therapy is seeking a Senior Manager of People Operations to shape the employee journey for more than 1,500 team members across multiple states. The role is remote with travel expectations and is based in the Los Angeles, California area. The Senior Manager will lead People Operations initiatives that strengthen the organization’s culture and support seamless operations as the behavioral health organization grows. The position owns day-to-day management and continuous improvement of the HCM and People Systems platforms, including ADP Workforce Now, Lattice, Avature, and related tools. It also leads performance management, learning and development, and succession planning, and champions engagement, impact, and well-being initiatives. Working with Total Rewards, People Relations & Engagement, Talent Acquisition, and Operations, the Senior Manager will scale People & Culture operations and improve systems and processes in support of new center openings and organizational growth. Intercare Therapy describes itself as a family-owned, family-focused organization founded in 1979. Its mission is to support children and young adults impacted by autism and related needs through evidence-based ABA therapy in homes, centers, and schools. The company highlights a supportive, collaborative, people-first culture, work-life balance, professional growth, and meaningful impact. The target base salary range is $100,000–$120,000, depending on experience, with comprehensive benefits.

Requirements

At least 7 years of progressive HR/People Operations experience, ideally in healthcare, behavioral health, or mission-driven organizations.
Expertise in HR Operations.
Knowledge of standard HCM system operations; ADP experience is preferred.
AI enablement skills.
Ability to develop, understand, and strategically use data analytics and insights.
Strategic, hands-on experience coaching, leading, facilitating, and motivating a team.
Proven track record of enhancing employee experiences in dynamic, growth-oriented environments.
Strong leadership skills and a collaborative, empathetic approach.
Passion for the organization’s mission and people.

Nice To Haves

Experience in healthcare, behavioral health, or mission-driven organizations.
ADP experience.
Bachelor’s degree in Business or a related field.
SPHR or PHR certification.

Responsibilities

Own day-to-day management and continuous improvement of HCM and People Systems platforms, including ADP Workforce Now, Lattice, Avature, and related tools.
Manage system configuration, data integrity, integrations, and automation to streamline processes, improve reporting reliability, and provide a consistent experience for team members and leaders.
Lead performance management, learning and development, and succession planning to build high-performing teams aligned with growth goals.
Champion initiatives that support team member engagement, impact, and well-being.
Partner with Total Rewards, People Relations & Engagement, Talent Acquisition, and Operations to scale People & Culture operations.
Deliver systems and process improvements that support new center openings and organizational growth.