Senior Manager Participant Financial Success B2B Activation

The Vanguard GroupMalvern, PA
Hybrid

About The Position

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients’ lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Requirements

  • Eight years' experience in the Financial Services industry or client services preferred.
  • Supervisory experience required.
  • Undergraduate degree or equivalent combination of training and experience.
  • This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC).

Nice To Haves

  • Graduate degree preferred.
  • Series 7, 63 and 65 or CFA or CFP equivalent preferred.

Responsibilities

  • Hires, evaluates, and supervises crew.
  • Provides guidance and training as necessary to develop crew.
  • Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
  • Leads departmental strategy development and execution to bring Financial Wellness products and services to our B2B clients.
  • Broadens the scope of service offerings, improves operational processes, and markets service offerings internally to support client prospecting activities.
  • Initiates and oversees projects involving highly complex analyses of investment products and services to enhance Vanguard's position as an investment leader.
  • Maintains an in-depth understanding of capital markets, asset management, and the Financial Services industry, as well as a deep awareness of competitors and the performance of Vanguard and non-Vanguard funds.
  • Contributes subject matter expertise to Vanguard's external publications.
  • Oversees internal partnerships and the use of external data systems or tools to support the department's analytical capabilities.
  • Conducts regulatory supervision of both the registered and associated crew on their respective team and the functions these direct reports support and/or execute.
  • Participates in special projects and performs other duties as assigned.
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