Senior Manager, Oracle WMS Applications

Come join us•Van Nuys, CA

8d•$150,000 - $165,000•Hybrid

About The Position

The Senior Manager, Oracle WMS Applications is a hands-on technical and functional leader responsible for managing, developing, configuring, and optimizing Munchkin’s Oracle WMS and distribution center (DC) systems. The role oversees DC systems application integration and support projects, ensuring systems operate reliably, efficiently, and in alignment with operational needs. It also develops and monitors KPIs for each distribution center, tracks project milestones, and provides user support and issue resolution. The position works with IT and Operations leadership, vendors, offshore and local DC teams, business analysts, developers, and cross-functional partners to translate business needs into effective system solutions. It supports the enterprise applications roadmap and initiatives in process improvement, automation, and AI. The role reports project updates, resource needs, risks, and recommendations to the Director of Enterprise Applications and other stakeholders. The position offers a hybrid schedule: in the office Monday, Wednesday, and Thursday, and remote Tuesday and Friday. Occasional and regular travel to Munchkin’s headquarters and other distribution centers is required. The listed salary range is $150,000–$165,000.

Requirements

Bachelor’s degree in IT, Supply Chain, Engineering, Computer Science, or equivalent experience.
At least 10 years of Oracle WMS experience, including at least 6 years in a WMS consulting role.
Hands-on experience with Oracle WMS development and configuration, including integrations, APIs, SQL, reporting, and technical troubleshooting.
Experience integrating WMS with warehouse automation solutions.
Strong technical understanding of DC and IT systems.
Excellent problem-solving, troubleshooting, and decision-making skills.
Excellent written and verbal communication skills.
Self-starter who can be productive in a fast-paced environment with minimal direction.
Proven track record of successfully delivering large-scale and volume platforms.
Ability to travel to Munchkin’s headquarters and other distribution centers on an occasional and regular basis.

Nice To Haves

Master’s degree.

Responsibilities

Manage, administer, optimize, and support Oracle WMS and DC systems in alignment with the enterprise applications strategy.
Develop, configure, test, troubleshoot, and maintain Oracle WMS enhancements, integrations, reports, workflows, and automation solutions.
Translate business and operational needs into DC system solutions that support the enterprise applications roadmap.
Design and improve DC processes across receiving, putaway, inventory control, picking, packing, shipping, and outbound logistics.
Lead Oracle WMS integration with transportation, labor-management, e-commerce, and other operational systems.
Coordinate Oracle WMS upgrades, enhancements, implementations, testing, deployments, and post-deployment support with internal and external IT resources.
Partner with IT and Operations leadership to identify system and process improvements, eliminate manual work, and support automation and AI initiatives.
Establish and monitor DC systems and operational KPIs, including system usage, productivity, inventory accuracy, order fulfillment, quality, and service levels.
Identify system issues, process gaps, and performance trends; conduct root-cause analysis and implement corrective actions with DC leadership.
Establish and maintain DC quality-management controls, including lot control, expiration tracking, status control, and inventory accuracy.
Develop, implement, and maintain DC systems and process SOPs, training materials, version control, regular audits, and compliance requirements.
Provide hands-on technical and functional support to DC users and management, including issue resolution, system training, and escalation management.
Support change-management activities to promote successful adoption of new systems, processes, and operating procedures.
Maintain standards, processes, policies, and controls that promote system integrity, data quality, security, and reliable solution delivery.
Collaborate with vendors, offshore teams, local DC teams, business analysts, developers, and cross-functional partners to achieve operational objectives.
Provide project updates, resource needs, risks, and recommendations to the Director of Enterprise Applications and other stakeholders.
Support evaluation of project priorities, capacity, resources, and technology budgets as requested.
Perform other duties as assigned.