About The Position

PB&CB Operational Risk Management is currently hiring a Senior Manager, Initiative and Implementation to support to drive the implementation of enhanced operational risk management frameworks, processes, and systems. You'll have the opportunity to shape how RBC identifies, assesses, and mitigates operational risks while building a culture of risk awareness and resilience. This role is critical as we modernize our operational risk capabilities and governance to meet evolving operational risk requirements and support RBC's business growth objectives.

Requirements

  • 7+ years of experience in operational risk, risk management, or related field
  • Demonstrated success leading change management or transformation initiatives, including strategy development and initiative execution
  • Strong program and project management skills with ability to manage complex, multi-workstream initiatives
  • Effective at working with senior management, GRM, and various teams to understand needs and requirements
  • Thrives in a fast-moving environment, with high tolerance for change and ability to adapt
  • Understanding of risk management concepts, specifically operational risk
  • Strong verbal and written communication skills, with an ability to work effectively with all levels of employees, management and executives where applicable
  • Exceptional PowerPoint and storytelling skills (including facilitation in remote / virtual models)
  • Deep understanding of operational risk frameworks and methodologies

Nice To Haves

  • Change management experience
  • Operational risk management background
  • Internal Audit background

Responsibilities

  • Lead Change Initiatives: Develop and execute comprehensive change management strategies to implement new operational risk frameworks, tools, and processes across multiple business units and geographies.
  • Monitor and evaluate progress of transformational initiatives, proactively planning for and mitigating risks and resolving issues to ensure smooth delivery and achievement of program objectives.
  • Develop any enablement material to support rollout to key stakeholders across PB & CB to ensure understanding and adherence to new requirements.
  • Process Optimization: Design, document, and refine operational risk processes, policies, and procedures to enhance efficiency and effectiveness, leveraging RBC Assist where applicable.
  • Create business cases and provide recommendations for process improvement driven by data insights to build a strategic improvement roadmap
  • Policy & Procedure Management: Maintain operational risk policies aligned with enterprise requirements and develop clear procedures that translate standards into actional guidance for stakeholders to support any change management
  • Reporting & Governance: Manage initiative progress, risks, and outcomes through OKRs and other reporting documents and support key forums including the PB&CB Operational Risk Forum, which includes key business risk managers across the various lines of business
  • Risk and Control Register: Support the Operational Risk Management teams with any implementation of change to the risk and control registers

Benefits

  • Leaders who support your development
  • Ability to make a difference and lasting impact
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