Director, Operational Risk Management

Synovus•Atlanta, GA

About The Position

Supports the Company's Enterprise Risk Management function by managing and maintaining the Operational Risk Management program with a focus on Scenario Analysis and Operational Event & Loss Data Reporting. Ensures that the program adequately identifies, assesses, measures, monitors and reports operational risks across the enterprise. Develops and maintains effective relationships with key stakeholders within the lines of business and in other risk functions. Serves as a subject matter expert in scenario analysis and operational loss data providing advice and direction to senior management and various internal committees on matters related to risk management.

Requirements

Bachelor's degree in Business Administration or related discipline; or an equivalent combination of education and experience
8+ years job specific experience
At least 2 years of management experience
Risk management background, which may include operational risk, enterprise risk, regulatory compliance, audit or other risk related to financial institutions
Strong technical knowledge and understanding of Scenario Analysis and Operational Event & Loss Data Reporting.
Ability to think strategically, demonstrating thought leadership while being capable of translating concepts into effective processes within acceptable timeframes and budgets
Effective in core business skills: analysis, communication, writing, problem-solving, Microsoft programs
Interacts regularly and effectively with executive level management

Responsibilities

Designs, facilitates, and executes enterprise-wide scenario analysis exercises to identify and assess potential severe but plausible operational risk events.
Collaborates with business units and subject matter experts to ensure scenarios reflect material risks and emerging threats.
Aggregates and analyzes results to inform capital modeling, risk appetite, and strategic decision-making.
Oversees the collection, validation, and analysis of internal operational loss events.
Ensures timely and accurate reporting of loss data in compliance with internal standards and regulatory requirements.
Performs root cause analysis and identifies trends to support control enhancements and risk mitigation strategies.
Integrates scenario and loss data outputs into the institution's capital planning process, including pro forma capital projections under baseline and stressed conditions, incorporating applicable operational risk loss estimation methodologies.
Supports operational risk governance by preparing and delivering reporting on scenario analysis outcomes, loss data trends, and key risk indicators (KRIs) to senior management and the Operational Risk Committee (ORC).
Contributes to the maintenance of the operational risk taxonomy and control library.
Manages the annual performance management and merit processes for direct and indirect reports.
Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company.
Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters.
Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role.
Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
Performs other related duties as required.