Director, Operational Risk Management

Cornerstone Home Lending•Houston, TX

About The Position

Cornerstone Capital Bancorp, Inc., headquartered in Houston, is a Texas-based financial services company dedicated to helping families, businesses, and communities thrive. Through its primary subsidiary, Cornerstone Capital Bank, the organization operates a community and business banking franchise alongside a premier national home lending, servicing, and home insurance platform-based financial services company dedicated to helping families, businesses, and communities thrive. Guided by a core Mission, Vision and Convictions statement, Cornerstone operates 17 full-service banking locations across major Texas markets and more than 150 mortgage offices nationwide. The company has served nearly 700,000 customers through its family of brands, including Cornerstone Home Lending, Roscoe Bank, Peoples Bank, Cornerstone Servicing, and Cornerstone Insurance. Supported by 1,600 team members, Cornerstone is consistently recognized as a Fortune-certified Great Place to Work® and a Top Workplace. Formed through the combination of Cornerstone Home Lending and The Roscoe State Bank, Cornerstone brings more than a century of experience and is the highest-capitalized new bank in Texas history. We are seeking a highly skilled Operational Risk professional to join Cornerstone Capital Bank, reporting directly to the Managing Director of Operational Risk. This role is responsible for executing and overseeing key Operational Risk programs across the organization, including Issue Management, New Products and Initiatives, and Model Risk, while ensuring compliance with regulatory requirements and adherence to sound risk management practices. Operating under the direction of the Managing Director, this position partners closely with business units and control functions to implement risk strategies, policies, and procedures, provide day‑to‑day leadership of operational risk activities, and coordinate with other risk management disciplines to support a consistent, enterprise‑wide risk management framework.

Requirements

Bachelor's degree in a relevant field, such as finance, business, or risk management.
Minimum of 10 years of experience in operational risk management, preferably in the banking industry.
Proven experience leading the development and implementation of operational risk management frameworks and policies.
Strong understanding of regulatory requirements and industry best practices in operational risk management.
Excellent communication and interpersonal skills, with the ability to influence and persuade at all levels of the organization.
Strong leadership, problem-solving, and decision-making abilities.
Proficiency in risk assessment techniques and tools, such as risk mapping and scenario analysis.
Experience leading and managing a team of professionals.

Nice To Haves

Master's degree preferred.
Relevant risk management certifications preferred.

Responsibilities

Lead the development and implementation of the operational risk management framework, including policies, procedures, and controls.
Identify and assess operational risks across the organization, using a range of risk assessment techniques and tools.
Collaborate with business units and departments to develop and implement risk management processes.
Monitor the effectiveness of operational risk controls and identify opportunities for improvement.
Provide leadership and guidance to a team of operational risk professionals, including setting performance objectives, providing coaching and mentorship, and conducting performance evaluations.
Collaborate with other risk management functions, such as credit, market, and liquidity risk, to ensure a holistic approach to risk management.
Ensure compliance with regulatory requirements and industry best practices in operational risk management.
Participate in the development and implementation of the bank's overall risk appetite and risk management strategy.
Prepare and present reports and presentations on operational risk management to senior management and the board of directors.