Senior Manager of Property Product Strategy & Development - Remote

CSAA Insurance Group, a AAA Insurer•Washington, DC

23h•Remote

About The Position

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. We are actively hiring for a Senior Manager of Property Product Strategy & Development - Remote. This is a high impact role at the center of underwriting, pricing, technology, and customer experience—owning products that drive profitable growth across markets. This role will lead a team of product managers responsible for building and scaling personal lines property products (homeowners, condo, renters) across markets. In this role, you’ll own the full product lifecycle—from concept to deployment to performance optimization—partnering closely with Actuarial, Data Science, Technology, and State Product Management teams to deliver products that win in the market and perform on the bottom line. Once products are in market, you will own their ongoing performance and evolution—continuously optimizing for profitable growth, competitiveness, and customer value. This includes managing expense strategy through vendor partnerships and operational efficiencies, refining underwriting, pricing, and contract design, and finding opportunities to enhance product features and customer experience. You will proactively evaluate new data sources, tools, and industry standard processes to improve risk selection, pricing precision, and speed to market, ensuring our property portfolio remains high-performing and differentiated.

Requirements

Bachelor's degree in related area or an equivalent combination of education and experience.
8+ years of increasingly responsible product management experience
3-5 years experience leading a personal lines property product management team with demonstrated success in delivering new products and features from concept to launch
Ability to define product strategy, product positioning, prioritize and articulate the rationale behind your decisions.
Knowledge of product and project management, product profitability, underwriting, and planning
Enjoys working across strategic and tactical levels of a project
Strategic, organizational and problem-solving skills
Mastery of product analysis, principles and methods.
Business and technical writing skills (e.g., proposals, PowerPoint presentation, business requirements, Microsoft project, Suite Microsoft Office)
Experience working with IT/technology teams to bring new products and/or product enhancements to life
Project management techniques and processes; highly skilled negotiator
Communication, presentation, and persuasion skills with internal and external partners and team members
Understanding of business systems and processes and how they link together
Exceptional financial analysis and reporting skills
Applicants must have authorization to work indefinitely in the US.
Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Nice To Haves

5+ years of property product leadership with demonstrated success in delivering new products and features from concept to launch
Master of Business Administration (MBA)
Experience with catastrophe risks management
Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues
Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)
Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)
Translates our enterprise strategy and priorities for their team members to connect to the bigger picture
Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings
Fulfills business needs, which may include investing extra time, helping other teams, etc.

Responsibilities

Manage a high-stakes portfolio: Shape and scale a multi-state homeowner's portfolio with direct impact on growth, profitability, and risk strategy.
Operate at the center of the business: Work across underwriting, pricing, technology, and customer experience—where the most critical decisions get made.
Build and lead a high-performing team: Develop and empower product managers to deliver complex initiatives and raise the bar on product excellence.
Turn strategy into real-world outcomes: Take products from concept to market—and then continuously refine them based on performance, data, and market dynamics.
Drive measurable business results: Drive product performance end-to-end, from loss ratio and growth to mix and expense management.
Modernize how we build insurance products: Integrate new data sources, tools, and digital capabilities to improve pricing precision, underwriting, and speed to market.
Shape the future of property insurance: Influence underwriting strategies, product design, and portfolio decisions in a rapidly evolving risk environment (cat, climate, regulation).
Partner with top talent across the enterprise: Collaborate with Actuarial, Data Science, Technology, and more to solve complex, high impact problems.
Continuously improve and innovate: Find opportunities to enhance product features, streamline processes, and strengthen our competitive position.
Have a real voice at the table: Engage with senior leadership to influence strategy, prioritize investments, and drive enterprise level decisions.