Senior Manager of Analytics & Insights Lead, US Wealth

TD Bank•Boston, MA

5d•Onsite

About The Position

The Senior Manager of Analytics & Insights Lead of develops, coordinates, manages, and produces the analytical environment for TD Bank N.A. portfolios to achieve Financial (measurement, forecasts and business budgets) and Credit estimates that support portfolio and executive strategies and decisions. Manage a team of Business Insights & Analytics specialists and work closely with various internal stakeholders/partners to understand business objectives, identify data / information needs, opportunities for improvement and help inform and support business decisions and strategies. Provides consultative support, business insight, advice and expertise to guide decision making and/or strategic planning by leveraging and interpreting data and analytical models to provide business specific or broad strategic insight and using a variety of audience-specific communication techniques. In accordance with the governing principles outlined in the TD Enterprise Risk Appetite Statement the Manager of Analytics effectively manages, monitors and controls risk of the segments within TD Bank. Leads the strategy, governance, and execution of data and analytics across the U.S. wealth business, with accountability for delivering actionable insights, thought leadership, and scalable data solutions that drive growth, advisor productivity, and risk management. Owns the implementation and calculation of compensation plans, ensuring accuracy, transparency, and strong control frameworks, while advancing data infrastructure, reporting, and analytics capabilities to support business performance, regulatory requirements, and strategic decision-making.

Requirements

Bachelors degree required
10+ Years of related experience
Significant experience required in Credit Risk Management and modeling disciplines
Strong quantitative and statistical skills to determine sound, defensible approaches to forecasts and analyses
Strong written and verbal communication skills
Experience in change management related to the adoption of new business processes
Extensive experience in organizing and presenting credit portfolio results and allowance requirements to Senior Management Committees, External Analysts, Auditors, Regulators, and Board of Directors
Industry analysis and presentation experience

Nice To Haves

Graduate degree preferred
Series 24 license preferred

Responsibilities

Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.
Oversee and lead a large and/or highly complex, and diverse reporting function for an area of significant risk, complexity or scope.
Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas.
Facilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.).
Set operational team direction and collaborate with others to execute on common goals.
Focus on longer-range planning for functional area (e.g. 12 months or greater).
Provides leadership direction and answering questions as needed.
Provides guidance and assists staff with most complex aspects of work as necessary.
Resolves escalated issues and problems by conferring with senior management, staff in other internal departments, outside contacts and others as necessary.
Oversees analysis in support of financial, regulatory and risk management requirements.
Participates in and supports several decision-making committees for management approaches.
Exercises independent judgment by displaying and reaching conclusions on the most complex portfolio issues as well as assumes accountability for high quality recommendations regarding the credit portfolio.
Quantifies and analyzes risk exposure characteristics for portfolios.
Researches, evaluates, develops, tests and applies quantitative models and methodologies for analyzing risk exposures and collection strategies.
Performs independent analytical initiatives including portfolio modeling, Stress Testing and migration analysis.
Works with TDBFG Analysts to determine and validate key Probability of Default (PD), Loss Given Default (LGD), and Exposure at Default (EAD) factors that are critical to internal Allowance for Loan and Lease Loss measures.
Prepares and delivers management reporting necessary to ensure accurate and thorough measurement of risk factors present in retail credit products.
Develops and documents systems/tools to automate calculations used in determining risk exposures.
Researches and recommends standards for internal/external systems used to calculate and measure risk exposures.
Recommends policy and underwriting standard modifications where warranted.
Measures and monitors the organizations exposure and provides guidance in portfolio review and strategy.
Establishes oversight of business lines compliance/risk controls and periodically evaluate risk mitigation efforts to make adjustments as risk/department influences change.
Ensures TD Bank maintains successful audits and exams within all areas.
Ensures effective compliance with all job-relevant State and Federal regulations, including, but not limited to Employee policies, procedures, CRA EEO/ AA, as well as with all job relevant Risk Management and Corporate standards.
Manages complex analytical initiatives and interacts with TDBFG Analysts, Finance, Credit, and Retail Lending lines of businesses.
Manage teams of Business Insights & Analytics professionals/specialists.
Ensure team collaboration with partners on business problems/issues and provide fact-based analytical advice that aligns to strategy and drives shareholder value.
Manage escalated client issues or priorities and reach out to appropriate areas to resolve or minimize business problems/issues.
Apply judgement, discretion and collaborate with internal partners to navigate and resolve ambiguous issues.
Review and/or contribute on the presentation of insights back to executive leaders / business partners to drive strategic improvement; also responsible for contributing to overall direction of team regarding emerging tools/ techniques/ methods in presenting or visualizing key information.
Collaborate with business partners to shape and prioritize ad hoc analysis.
Leverage data systems and various sources to ensure team is equipped to formulate well defined solutions to solve business problems.
Ensure team leverages knowledge of data capabilities across the organization to build and deliver on business analytics and insights.
Oversee the development and ongoing analysis for a business line or functional area employing both internal and external data from various sources.
Manage workload of analytics team; assigning data request to staff based on skills and development needs.
Support execution with excellence on key initiatives/programs.
Design effective test and learn for various programs or scenarios.
Develop business specific plans; ensure work and resources are aligned to support objectives.
Identify opportunities for business growth within a specific business or function by identifying potential use cases and value drivers.
Proactively support the identification of issues, trends and opportunities, and bring forward recommendations based on judgment and facts.
Lead team to prepare framework to succinctly take complex data and translate it into clear and concise recommendations.
Ensure deep understanding and contribute to the achievement of the business strategy, goals, and objectives.
Provide ongoing coaching and development, set objectives and assess performance.
Responsible for management of the overall team(s) providing both leadership and guidance.
Set targets and objectives for the team, and deliver results.
Inspire and grow team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered.
Foster an environment / culture that encourages productivity, innovation, process improvement, teamwork, and a high level of professionalism.
Coordinate necessary resources to ensure completion by deadlines.
Provide coaching, development, succession, recruitment, resource management, and overall team leadership for team members; provide regular input into team members’ assessment of performance and development plans.
Prioritize and manage own workload in order to deliver quality results and meet timelines.
Support a positive work environment that promotes service to the business, quality, innovation and teamwork; ensure timely communication of issues/ points of interest.
Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency.
Establish effective relationships across multiple business and technology partners, program, and project managers.
Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils).