Senior Manager, Network Engineering (Americas)

TD SYNNEX • Remote, South Carolina, United States, SC

5d

About The Position

The Senior Manager, Network Engineering (Americas) is a senior technical leader responsible for shaping network engineering strategy and the technology roadmap with peer leaders and solution architects, while owning execution, delivery, and budget for the Americas region. The role covers sites throughout North America and Latin America and reports directly to the VP, Network and Voice Services. It is a peer to the Network Engineering EMEA role; together, these roles form a globally minded leadership structure for network engineering.

The position operationalizes the technology roadmap, including multi-year modernization initiatives such as SD-WAN and SASE adoption and increased network observability maturity. It owns the Americas network engineering budget and partners with the Principal Architect and solution architects on global reference designs and standards. This is a strategic, hands-on leadership role that combines technical and executive-level work.

Requirements

• 12 or more years of progressive network engineering experience, including routing, switching, WAN, data center, and cloud networking technologies.
• 5 or more years of experience leading and developing network engineering teams, including managing managers or senior individual contributors.
• Hands-on experience designing, deploying, or operating enterprise-scale SD-WAN and SASE architectures.
• Experience building or maturing network observability programs, including telemetry, monitoring, and automation.
• Demonstrated ownership of a multi-million-dollar network budget, including capital planning, vendor negotiation, and cost optimization.
• Experience delivering network projects across multiple sites or regions, with accountability for enterprise-scale reliability.
• Strong executive communication skills and a track record of presenting strategy and budgets to VP or C-suite stakeholders.
• Experience managing distributed teams across multiple sites in North America and Latin America.
• Ability to create and conduct formal presentations.
• Ability to interact effectively with all levels of management.
• Ability to negotiate skillfully, promote and sell ideas persuasively, and close transactions with mutually beneficial results.
• Strong multicultural interpersonal skills.
• Strong leadership skills, including willingness to lead, create new ideas, and be assertive.
• Strong organizational and time-management skills, with the ability to drive tasks to completion.
• Ability to work constructively under stress and pressure with high workloads and deadlines.
• Ability to maintain and promote social, ethical, and organizational standards in internal and external business activities.
• Ability to work independently with minimum supervision.
• Ability to maintain confidentiality of sensitive information.
• Ability to build effective working relationships and be sensitive to others' needs, concerns, and feelings.
• Ability to quickly learn new systems and technology.
• Ability to use relevant computer system applications at an advanced level.

Nice To Haves

• Industry certifications such as CCNP, CCIE, or equivalent SD-WAN and security vendor certifications.
• Experience in a global IT distribution, technology services, or similarly complex enterprise environment.
• Familiarity with network security and voice or unified communications disciplines.
• Experience building or scaling a team through organizational change or M&A integration.
• Bachelor's degree in a technical field or equivalent experience; an advanced degree is a plus.

Responsibilities

• Partner with peer leaders and solution architects to shape technology strategy and roadmap, while owning execution, delivery, and the Americas regional budget, including WAN modernization through SD-WAN and SASE architectures.
• Improve regional network observability through monitoring, telemetry, and automation platforms that reduce mean time to detect and resolve incidents.
• Own the Americas network engineering budget, including capital and operating expense planning, vendor and circuit cost management, and business case development for major initiatives.
• Lead contract negotiations and manage strategic vendor and carrier relationships in partnership with procurement and sourcing.
• Lead, develop, and scale the Americas network engineering team across North America and Latin America, building a layered organization as headcount grows.
• Own delivery of network engineering projects across the Americas, including WAN, data center, cloud networking, and wireless initiatives.
• Serve as the senior escalation point for network infrastructure issues across the Americas, driving root cause analysis and long-term reliability improvements with the NOC and cross-functional teams.
• Partner with Network Engineering EMEA, the Principal Architect, and solution architects to align Americas delivery with global reference designs and standards and promote consistency in SD-WAN, SASE, and observability tooling.
• Manage staffing plans, budget discipline, and resourcing across the Americas team, including sourcing decisions across North America and Latin America, with Costa Rica as a key operational continuity hub.
• Present technology strategy, budget requests, and program status to VP and executive stakeholders, translating technical initiatives into business impact and risk.
• Represent the Americas network engineering function in leadership planning and future-state organization design discussions.

Benefits

• Elective benefits tailored to the employee's country and lifestyle.
• Formal leadership and professional development programs and on-demand courses.
• Seminars, events, and a global Life Empowerment Assistance Program supporting financial, physical, and mental well-being.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program connecting new coworkers within their first 30 days.
• Internal peer-led inclusive communities and activities, business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed