About The Position

The P&WC Customer Service team is currently seeking a Continuous Improvement Senior Manager, MRO to govern continuous improvement projects in support of the global Maintenance, Repair and Overhaul (MRO) organization’s strategy. This role is critical to ensuring the organization meets its operational performance objectives while optimizing costs and enhancing both customer and employee experience. This is a full-time position, Monday to Friday, with flexible hours, based in St-Hubert and performed entirely on site.

Requirements

  • A Bachelor’s degree with a minimum of 8 years of experience in an aerospace or manufacturing environment with a focus on continuous improvement, or an Advanced Degree with a minimum of 5 years prior relevant experience
  • Proven experience in a similar role with a focus on continuous improvement in both manufacturing and business environment.
  • Excellent interpersonal and communication skills, with the ability to influence and collaborate effectively at all levels of the organization.
  • Demonstrate a high level of curiosity to identify improvement opportunities.
  • Experience managing projects, from inception to completion.
  • Strong knowledge of Lean principles & tools such as: 6S, VSM, and Kaizen.
  • Proficient with Microsoft Office applications
  • ACE Associate or Practitioner certification, or CORE Apprentice or Champion certification.
  • Continuous improvement diploma or certification.
  • Experienced in applying the Six Sigma toolset.
  • Familiarity with digital transformation, new technologies, and industry best practices in Aerospace and MRO, in a manufacturing environment.
  • This position is part of a French-speaking work environment, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues

Responsibilities

  • Collaborate with cross-functional teams to develop and optimize processes, establishing standard work protocols.
  • Oversee the execution of continuous improvement initiatives within individual departments and the entire organization, managing all aspects from idea generation to project execution and change management.
  • Partner with business unit and value stream owners to implement best practices and industry-leading process improvement tools, such as SIPOC, Impact/Maturity analysis, MFA, QCPC, 3P, VSM, and RCA.
  • Coach and train key personnel to foster a continuous improvement culture, providing ongoing support and resources.
  • Coordinate with the CORE central team to ensure alignment with the organization's operating system standards.
  • Support the sustainability and growth of the central council by networking with other CORE leaders and sharing best practices.
  • Act as an advocate for elevating the organization's operating system program to benchmark levels through innovation, culture transformation, training, and effective communication.

Benefits

  • Pension and savings plan with employer contributions
  • Group insurance program
  • Opportunities for advancement (career progression)
  • Merit or recognition program
  • Health and wellness program, including virtual health care
  • Recreational and sports club
  • Nearby daycares
  • Transportation accessibility or public transit program and free parking
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