Senior Manager, MN Clinical Operations - General Surgery & Peds Plastics

Cedars-Sinai•Los Angeles, CA

7d•$66 - $115

About The Position

The Senior Manager, MN Clinical Operations is responsible for planning, organizing, and managing assigned areas. The role works closely with leadership and physician management to develop and operate centralized infrastructure for a specialty, regional program, or department. It coordinates strategic planning and the development of programs and policies across multiple sites, supporting successful implementation and monitoring. The Senior Manager ensures the department supports patients, physicians, and staff and implements process improvement initiatives. The position manages administrative and clinical services for one or more physician office sites; plans and monitors operational projects and initiatives aligned with the organization’s strategic mission; and ensures regulatory, licensing, and organizational policy compliance. It is accountable for fiscal oversight, including budgets, expense control, revenue enhancement, and business and operational plans developed with the Director. The role also establishes patient-care workflows and quality-control processes, supports staff and physicians in using information systems, and supervises employees across administrative, clinical, technician, and health-information functions. The Senior Manager promotes collaboration, cross-training, communication, and problem-solving across operational areas and programs, while supporting the organizational culture. Cedars-Sinai is described as a healthcare provider focused on high-quality care, specialized medicine, research, teaching, community service, and coordinated care through locations across Southern California.

Requirements

High school diploma or GED required.
Eight years of experience in healthcare management or a related field required.

Nice To Haves

Bachelor’s degree in Nursing, Business, or Healthcare Administration preferred.
Three years of experience in business planning, performance improvement, data analytics, and healthcare operations preferred.

Responsibilities

Manage administrative and clinical services for one or more physician office sites.
Plan, coordinate, implement, and monitor operations projects and initiatives in alignment with the strategic mission.
Ensure compliance with state and federal laws, professional and regulatory standards, licensure requirements, and health system and Foundation policies, procedures, and protocols.
Support staff and physicians in understanding and meeting Foundation business requirements and fiscal structures, including patient assignment, risk and specialty network structures, and utilization management.
Oversee fiscal responsibilities, including budget preparation, expense control, and revenue enhancement; develop business and operational plans with the Director.
Establish patient-care processes and workflows with other leaders and develop policies and procedures that support quality, timely care.
Maintain quality-control programs and partner with risk, quality, safety, and clinical operations leaders to monitor and improve clinical services.
Support staff and physicians in using information systems and technologies; act as practice liaison for system-related issues and improvements to systems and workflows.
Supervise administrative, clinical, technician, and health-information staff; provide administrative supervision of physician extenders with executive and medical leadership.
Hire and manage employees, including assessing qualifications and competencies, assigning work and schedules, orienting, coaching, training, evaluating performance, mentoring, handling compensation and discipline, and terminating employment in coordination with relevant departments.
Promote collaborative teamwork, cross-training, staff flexibility, open communication, and problem-solving to coordinate services across operational areas and programs.
Promote, enhance, and support the organizational culture.