Senior Manager, Middle Mile Linehaul and Carrier Development

AIT Worldwide Logistics, Inc.•Coppell, TX

About The Position

The Senior Manager, Middle Mile Linehaul and Carrier Development is responsible for optimizing AIT's Middle Mile transportation network through effective linehaul planning, carrier performance management, and capacity development. This role ensures reliable, cost‑effective, and scalable transportation solutions by partnering closely with contracted carriers, monitoring network performance, and executing process improvements that enhance service quality and operational efficiency. The Senior Manager, Middle Mile Linehaul and Carrier Development, serves as a subject-matter expert in linehaul strategy and carrier operations, analyzing network needs, identifying capacity risks, and recommending proactive solutions. While the position operates with autonomy in day‑to‑day decision‑making, major operational changes, carrier escalations, or strategic adjustments are reviewed and approved through collaboration with Middle Mile Network leadership.

Requirements

Some College/Associate's Degree in Transportation and Logistics, Supply Chain Management, or related field (required)
10+ years in Carrier Performance Management, Transportation and Logistics, or related experience (required)
3+ years Experience in LTL, FTL, or multilocation transportation networks (required)
3+ years In-depth expertise managing budgets, EBITDA performance, operational problem-solving, and customer service in a high-volume logistics setting (required)
3+ years Application of industry and DOT regulatory requirements including Hours of Service (HOS) and hazardous materials requirements (required)
3+ years Participation in competitive bidding processes ethically and impartially for road providers across modes of transportation (required)
MS OFFICE SUITE High
AS400 Medium
CARGOWISE Medium
Strong rate negotiation skills with customer facing experience High
Effective written, verbal, and presentation skills Medium
Strong analytical and financial acumen with ability to manage budgets and cost optimization initiatives High
Strong leadership skills with ability to manage multiple priorities in a fast-paced environment High
Experience with BI tools (Tableau, PowerBI), advanced analytics, TMS/WMS systems, and financial forecasting tools Medium
Experience in supporting and providing road transportation solutions for International, including North America transborder product offerings. Medium
Fundamental understanding of financial systems data, accounting, and e‑procurement technologies. Medium
Ability to develop short and long-range operational plans and communicate effectively with diverse audiences, from frontline teams to executive leadership Medium
Knowledge of principles and methods for transporting goods, including relative costs and benefits, by any road mode of transportation Medium
Advanced understanding of project and program management methodologies with the ability to implement practical, solution-driven strategies Medium
Proficiency with DAT, Highway, and standard freight coverage and compliance tools Low
Familiarity with carrier vetting and sourcing workflows, and compliance Low

Nice To Haves

3+ years Demonstrated experience of project and program management methodologies with the ability to implement practical, solution-driven strategies (preferred)
3+ years Experience with scheduled linehaul planning, carrier management, or network operations (preferred)
3+ years Experience managing or providing operational leadership to remote teams (preferred)

Responsibilities

Build strong relationships with core carriers through structured reviews and performance scorecards
Oversee carrier onboarding, SOP alignment, and compliance to ensure consistent service quality
Manage tender acceptance, service reliability, and capacity commitments
Design and refine linehaul schedules based on service standards, demand forecasts, and HUB sort windows by any road mode of transportation
Conduct scenario modeling to evaluate schedule changes, relay optimization, and utilization strategies
Balance cost, service, and capacity to improve overall network efficiency
Track and own KPIs such as on-time performance, cost per mile, trailer utilization, and exception rates
Perform root cause analysis and drive corrective actions and continuous improvement
Use data-driven insights to optimize cost and performance balance
Lead contract negotiations using techniques such as multi‑round competitive bidding and RFIs
Manage cross‑functional teams in the execution of procurement strategies
Maintain the highest ethical standards in accordance with AIT’s policies
Manage exceptions such as late linehauls, no-shows, and weather-related delays
Execute recovery playbooks, including re-routing, re-powering, and rescheduling
Protect customer service levels through proactive communication and contingency actions
Support network optimization and daily execution by addressing service disruptions and implementing targeted performance improvements
Provide data driven operational insights and recommendations to Road leadership to support service, cost and efficiency goals
Assist with carrier performance management, compliance oversight, and adherence toto safety and operational standards
Contribute to SOP refinements, standarized processes, and identification of transportation cost reduction opportunities
Performs other duties as assigned
Complies with all policies and standards