Senior Manager, Medical Operations and Product Sciences

Bristol Myers Squibb • Princeton, NJ

12d • $131,330 - $159,135 • Hybrid

About The Position

At BMS, we are committed to the advancement in science with the drive to improve every day for the benefit of patients. To accelerate our position as leaders in cell therapy and serve patients around the world, we are committed to being at the forefront of change. Reporting to the Director of Medical Operations and Product Sciences, the Senior Manager will represent ex-US Medical Affairs as a therapeutic area expert (PAN-CAR T) and provide clinical/scientific support for approved CAR T products as well as CAR T compounds in various stages of clinical development. A major focus will be on interacting and aligning with global functions and supporting Medical Affairs functions in worldwide (WW) affiliates. This will be achieved through active participation in WW cross-functional teams, where the individual will contribute to the global strategy and support the launch implementation for new indications in key countries from a Medical Affairs perspective. The position will contribute therapeutic area knowledge to content creation, strategic and tactical discussions, and presentations with internal colleagues, as well as external experts and investigators. They will assist with site onboarding activities, including training, and must be capable of traveling to provide on-site support for designated CAR T sites as needed, in collaboration with the medical field team. They will represent Worldwide Medical as required, contributing therapeutic area knowledge in Cell Therapy products. He/she will support the escalation process for the affiliate medical teams (AMTs) for handling nonconforming CAR T products and contribute to communication plans for site level strategy. This individual’s responsibilities will include supporting the strategic and tactical planning of medical affairs CAR T program site support and acting in a support capacity for the internal site launch experience.

Requirements

• MD, PharmD, PhD or equivalent advanced scientific/clinical degree.
• Direct clinical experience in patient care (hematology/oncology, cell therapy or a related field) is a plus.
• At least 2-3 years academic/industry experience strongly preferred, including expertise in cellular therapy and/or hematological malignancies is a strong plus.
• Excellent analytical skills and solid experience in translating medical/clinical information into medical affairs strategies.
• Proficiency in critical data review and interpretation.
• Excellent oral and written communication skills, including presentations to large groups, Sr leadership, facilitation of interactive discussions, and 1:1 discussions with thought leaders and hospital organizations.
• Strategic Thinking: Ability to understand overarching company goals, contribute to strategic assessments, and help frame clear choices and recommendations.
• Experience contributing to complex interactions that drive business strategy & priorities engaging both internal and external stakeholders.
• Cross-Functional Experience: Experience working across a range of medical and/or clinical development roles is a plus.
• Highly collaborative, possess a record of building and maintaining cross-functional relationships, and able to communicate business topics effectively with senior leadership, peers, and others.
• Analytical Skills: Experience in analytics, particularly in relation to product launches.
• Able to innovate, analyze and solve problems with diligence.
• Project Management: Experience in project management with the ability to develop clear action plans and execute them.
• Interpersonal Skills: Ability to build relationships, influence, and drive organizational engagement at all levels.
• Leadership: Ability to lead and co-lead workstreams, drive execution, build alignment, and collaborate effectively across teams.
• Communication: Excellent communication and presentation skills, high-level negotiation skills, and the ability to resolve conflict constructively.
• Highly effective written and verbal communication and interpersonal skills.
• Digital & AI mindset: Curiosity and openness to learning new digital tools, medical dashboards and AI-enabled solutions (e.g., generative AI, medical copilots) to increase personal effectiveness, streamline workflows and support data-driven decision-making.
• Demonstrated customer focus orientation and credibility with customers.
• Knowledge/application of data sources, reports and tools for the creation of solid plans.
• Demonstrated ability to work as part of a team and problem-solving skills.
• Strong interpersonal, public communication and negotiation skills
• Experience supporting and managing complex cross-functional interactions
• Able to innovate, analyze and solve problems with attention to detail
• Ability and willingness to travel globally
• This position may require 20% travel to attend meetings, conferences, and events.

Nice To Haves

• Direct clinical experience in patient care (hematology/oncology, cell therapy or a related field)
• Expertise in cellular therapy and/or hematological malignancies
• Experience working across a range of medical and/or clinical development roles

Responsibilities

• Support the execution of the global pan-CAR T strategy and tactics in alignment with the global disease strategy, supporting the delivery of the pan-CAR T Medical Affairs plan across current and pipeline assets (Breyanzi, Abecma, arlo-cel, zola-cel) and supporting global affiliates for Cell Therapy launches.
• Contribute to global and regional pan-CAR T strategy priorities and the WW Cell Therapy Franchise (CTF) strategy in close collaboration with WW Commercial, WW Clinical, WW Quality, WW Manufacturing and Market Access colleagues.
• Support the design and planning of medical data generation — including Medical Affairs–sponsored studies, Investigator-Sponsored Research (ISR), registries and other evidence-generation initiatives.
• Draft and review medical and educational materials for approval (strategy plans, abstracts, posters, manuscripts, slides, MI letters, educational content and Commercial Brand plan input).
• Serve, alongside the (Associate) Medical Director, as the point of contact for Affiliate Medical Teams (AMTs) and sites of care on non-conforming product (NCP), out-of-specification (OOS), off-label requests, re-treatment and infectious-disease clinical scenarios.
• Co-author Integrated Health Hazard Assessments (IHHAs), including benefit/risk conclusions supporting release decisions.
• Support and coach AMTs toward autonomous NCP/OOS case handling as part of the decentralized NCP/OOS management model, while maintaining close alignment, quality oversight and consistency of medical decision-making across regions.
• Support the ex-US medical partnership with Tech Ops, Business Process Owners (BPOs) and Quality on manufacturing failure trend monitoring, root-cause analyses (RCAs) and mitigation strategies.
• Co-lead ex-US medical readiness and site onboarding for CAR-T launches (including arlo-cel and pipeline assets).
• Draft and review product-handling guides, SOPs, training materials and site-facing educational content.
• Support ex-US strategic initiatives to expand patient access and optimize CAR-T treatment pathways (e.g., outpatient administration, early discharge), including advisory boards, operational toolkits, consensus publications and tactical rollout with AMTs.
• Support IT teams in shaping, piloting and rolling out global digital solutions supporting NCP management, site communication and manufacturing analytics.
• Cultivate and maintain strong relationships with external partners, including KOLs.
• Represent WW Medical Affairs at advisory boards, steering committees, congresses and local symposia.
• Support Global Medical Affairs representation on key cross-functional forums and teams, acting as delegate where appropriate (e.g., Material Review Board (MRB), Safety Management Team (SMT), Franchise Team, WW Commercial, WW Clinical, WW Quality, WW Manufacturing, Market Access, launch teams).
• Contribute to sponsor responses to Health Authority requests with medical operations and/or product sciences subject matter expertise, where applicable.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off
• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
• The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree