senior manager, marketing operations
About The Position
Now Brewing – senior manager, marketing operations! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a senior manager, marketing operations on the Brand Engagement team, you will play a critical role in bringing our most visible, culture-shaping work to life. This is a highly dynamic “floater” PM role supporting multiple functions—including Social, Brand Activations, Partnerships, and Sports—ensuring seamless execution across a complex portfolio of campaigns, partnerships, and experiences. You will drive operational rigor, connect cross-functional teams, and ensure work is delivered with excellence, clarity, and accountability.
Requirements
- Progressive experience in project or program management, 8+ years, preferably in marketing, brand, agency, or integrated campaign environments
- Demonstrated success leading complex, cross-functional initiatives with multiple stakeholders and workstreams
- Experience supporting creative, social, experiential, or partnership-driven marketing programs
- Strong operational discipline, including timeline management, budget oversight, and risk mitigation
- Proven ability to influence without authority and drive alignment across senior stakeholders
- Experience managing external agencies and partner relationships
- Bachelor’s degree required
Nice To Haves
- MBA or advanced degree a plus
- Experience leading and developing team members, 3+ years preferred
Responsibilities
- Elevate operational excellence and ways of working – Implement and scale best-in-class project management practices, tools, and governance; driving consistency, accountability, and efficiency across a fast-paced and highly creative organization on a newly formed Creative Ops & Insights team
- Drive integrated project leadership across Brand Engagement in a traditional PM capacity – Lead end-to-end planning and execution of high-impact initiatives spanning social campaigns, experiential activations, partnerships, and global sports moments; ensuring timelines, budgets, and deliverables are met with precision.
- Enable cross-functional alignment and clarity – Act as a central connector across internal teams, agencies, and external partners; proactively identifying risks, resolving dependencies, and creating transparency across stakeholders at all levels.
Benefits
- medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
- short-term and long-term disability
- paid parental leave
- family expansion reimbursement
- paid vacation from date of hire
- sick time (accrued at 1 hour for every 25 hours worked)
- eight paid holidays
- two personal days per year
- 401(k) retirement plan with employer match
- discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- incentivized emergency savings
- financial well-being tools
- 100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- student loan management resources
- access to other educational opportunities
- backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
