Senior Manager, Loss Mitigation Strategy

Royal Bank of Canada•Toronto, ON

10d•Onsite

About The Position

As a Senior Manager in Loss Mitigation Strategy, you are responsible for the development, implementation, and monitoring of the Loss Mitigation (Triage & Collection) strategy and activity for the Canadian lending portfolio. The role requires liaising with the Operations team as well as the modeling team to develop cost optimized Collections strategies and implement them as well as lead a team in developing strategies that optimizing the balance between risk, reward and operational efficiency.

Requirements

Minimum 5 years’ experience with performing advanced analytics for lending products, ideally in portfolio management or collections.
Strong knowledge of data analysis tools such as SAS, SQL, Python/R
Strong analytical and problem solving skills.
Demonstrated track record of thought leadership.
Strong interpersonal, communication and presentation skills, with the ability to articulate a compelling business case to business partners.
MBA, and/or undergraduate degree in Economics, Statistics or other quantitative field of study.

Nice To Haves

Deep knowledge about Credit products or Collection

Responsibilities

Develop Collections & Triage strategy for multiple retail products as well as Business products leveraging advanced analytics and machine learning techniques
Performance monitoring and reporting for relevant customer segments, enabling actionable insight for key stakeholders, including Group Risk Management
Recommend opportunities and drive initiatives that will enhance portfolio performance or improve existing processes
Work with Implementation Team (TRIAD/PROBE) to ensure changes are exhaustively tested.
Cross-functional stakeholder management of Operations and GRM teams.
Monitor any changes in portfolio Risk to pre-empt stress to Collections.