Senior Manager, Legal Operations

IntegriChainPhiladelphia, PA

About The Position

IntegriChain is building its legal operations function from scratch and is looking for an individual to own this initiative. The role involves establishing systems, including a contract lifecycle management (CLM) platform and a GRC platform (like OneTrust), to manage contracts, policy, and compliance for a rapidly growing life sciences data and technology company. This is a unique opportunity for a "first legal ops hire" with significant scope, budget, direct access to leadership, and a close partnership with the Security & Compliance team. The ideal candidate is a builder who thrives in environments without a pre-defined playbook.

Requirements

  • Hands-on ownership of a CLM implementation or a comparable enterprise systems rollout, from requirements through adoption.
  • Working knowledge of GRC or privacy platforms (e.g., OneTrust, LogicGate, Vanta, AuditBoard, or similar).
  • A builder's instinct for process: experience creating structure where none existed and documenting it effectively.
  • Comfort with data, including Microsoft 365, e-signature tools, and building user-friendly reports.
  • Clear, plain-language communication skills, particularly with non-legal professionals.
  • Good judgment and discretion with confidential information.
  • Self-direction and the ability to prioritize effectively in a fast-paced environment.

Nice To Haves

  • Experience in life sciences, healthcare, or SaaS.
  • Familiarity with SOC 2, ISO 27001, HIPAA, GDPR, or state privacy laws.
  • Experience administering compliance training or a Learning Management System (LMS).

Responsibilities

  • Lead the selection, implementation, and rollout of a CLM platform, covering intake, templates, approval routing, e-signature, obligation tracking, and reporting.
  • Implement a GRC platform (e.g., OneTrust) in partnership with Security & Compliance for policy management, risk registers, and vendor risk.
  • Serve as the business administrator for these tools, ensuring user adoption.
  • Design and optimize contract processes, including intake, triage, self-service options, and status tracking.
  • Develop playbooks, templates, and checklists for the legal team.
  • Establish a policy management process, including drafting standards, review, versioning, publication, attestation, and a review cadence.
  • Support a policy gap assessment against regulatory and framework obligations.
  • Help run the compliance training program, focusing on completion tracking and reporting.
  • Define and build dashboards for key legal operations metrics, such as cycle time, volume, escalation trends, and policy/training completion.
  • Support privacy operations, including DSAR intake, data mapping, privacy assessment workflows, and customer privacy/security diligence.
  • Assist the legal team with contract administration, execution logistics, corporate records, outside counsel and budget coordination, and ad-hoc projects.
  • Act as a liaison between Legal and other departments like Sales, Finance, Procurement, Security, and People.

Benefits

  • All your information will be kept confidential according to EEO guidelines.
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