Senior Manager, Legal Operations

IntegriChain • Philadelphia, PA

9h • Onsite

About The Position

IntegriChain is building its legal operations function from scratch and is seeking a motivated individual to own this critical area. The legal team currently operates with manual processes and goodwill, and this role will be responsible for implementing systems, starting with a contract lifecycle management (CLM) platform and a GRC platform like OneTrust. The goal is to shape how a fast-growing life sciences data and technology company handles contracts, policy, and compliance for the future. This is a unique opportunity for a "first legal ops hire" with significant scope, budget, direct access to leadership, and a close partnership with Security & Compliance. The ideal candidate will be a builder who thrives in environments where they can create structure and processes.

Requirements

• Hands-on ownership of a CLM implementation or a comparable enterprise systems rollout, from requirements through adoption.
• Working knowledge of GRC or privacy platforms (e.g., OneTrust, LogicGate, Vanta, AuditBoard, or similar).
• Proven ability to create structure and processes where none existed, with effective documentation.
• Comfort with data, including Microsoft 365, e-signature tools, and building readable reports.
• Clear, plain-language communication skills, particularly with non-legal professionals.
• Good judgment and discretion with confidential information.
• Self-direction and the ability to prioritize effectively.
• Valid work authorization that does not require future sponsorship.

Nice To Haves

• Experience in life sciences, healthcare, or SaaS.
• Familiarity with SOC 2, ISO 27001, HIPAA, GDPR, or state privacy laws.
• Experience administering compliance training or a Learning Management System (LMS).

Responsibilities

• Lead the selection, implementation, and rollout of a CLM platform, including intake, templates, approval routing, e-signature, obligation and renewal tracking, and reporting.
• Implement a GRC platform (e.g., OneTrust), partnering with Security & Compliance on policy management, risk registers, and vendor risk.
• Serve as the business administrator for these tools, ensuring user adoption.
• Design and optimize contract processes, including intake, triage, self-service options, and status tracking.
• Develop playbooks, templates, and checklists for the legal team.
• Establish a policy management process, covering drafting standards, review, approval, versioning, publication, attestation, and a review cadence.
• Support policy gap assessments against regulatory and framework obligations.
• Manage the compliance training program, including completion tracking and reporting.
• Define and build dashboards for key legal operations metrics such as cycle time, volume, escalation trends, and policy/training completion.
• Support privacy operations, including DSAR intake and tracking, data mapping, and privacy assessment workflows.
• Assist with customer privacy and security diligence alongside the Security team.
• Provide support for contract administration, execution logistics, corporate records, outside counsel and budget coordination, and other legal team needs.
• Act as a liaison between Legal and other departments such as Sales, Finance, Procurement, Security, and People.

Benefits

• Equal treatment and opportunity in all aspects of recruitment, selection, and employment.
• Commitment to creating a community of inclusion.
• Environment free from discrimination, harassment, and retaliation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed