Senior Manager KYC High Risk Reviews

TD • Vienna, VA

3d • $115,440 - $186,160

About The Position

The Financial Crimes Risk Management (FCRM) Know Your Customer (KYC) Program Team establishes and provides ongoing oversight of an effective KYC Program for TD Bank US Holdings. It sets consistent requirements for reasonably knowing customers and evaluating risks associated with customer relationships throughout the customer lifecycle.

The KYC High Risk Reviews team executes enhanced due diligence (EDD) reviews for high-risk bank customers. It manages procedures and escalations, analyzes customer behavior and activity of concern, and operates in compliance with KYC policy and regulatory requirements. The team works with the first line of defense on EDD review outcomes, quality assurance validation, issue management, and guidance related to high-risk customer types and activity. It also establishes governance, reporting, and monitoring routines for the program.

The Senior Manager oversees the team and leads second-line oversight and monitoring of AML/ATF/Sanctions/ABAC compliance programs for covered TD businesses and legal entities. The role manages critical program initiatives and complex or high-risk matters and escalations. It provides people leadership, strategic direction, subject-matter expertise, and oversight across a complex portfolio, and acts as a key contact for business management, regulators, and internal and external auditors. The position also manages day-to-day departmental operations, regulatory and audit responses, risk management, and longer-range planning.

Requirements

• Undergraduate degree or equivalent work experience.
• 10 or more years of experience.
• Strong knowledge of KYC and Enhanced Due Diligence (EDD) processes and regulations.
• Ability to manage timelines and deadlines, multiple projects, and task prioritization.
• Ability to develop and generate effective and accurate presentations, metrics, and reporting.
• Experience providing leadership, oversight, or management across AML/ATF/Sanctions/ABAC compliance programs, as described in the role.

Nice To Haves

• ACAMS certification.
• Experience in a challenge (QA/testing) or advisory/oversight function with direct exposure to Customer Risk/KYC processes.

Responsibilities

• Lead and manage a high-performing team delivering AML/ATF/Sanctions/ABAC compliance programs and promoting a compliance culture.
• Hire, develop, coach, mentor, and manage employees; set objectives, provide feedback and performance reviews, support compensation decisions, and address performance or disciplinary matters as required.
• Oversee second-line compliance oversight and monitoring for covered TD businesses and legal entities, including complex and high-risk matters and escalations.
• Provide strategic direction for AML/ATF/Sanctions/ABAC program activities and oversee the discipline and strategy for the assigned area in alignment with enterprise best practices.
• Oversee programs for a portfolio of complex and dynamic businesses and legal entities; maintain specialized expertise across significant and complex businesses, functional areas, and global business lines.
• Advise covered businesses about new and changed regulatory or policy requirements and explain their impact on processes and controls.
• Contribute to the development and implementation of AML/ATF/Sanctions/ABAC compliance programs, policies, procedures, strategies, and business plans.
• Work with senior business management and partners to develop strategies, tactics, policies, and programs for managing regulatory and compliance issues.
• Provide subject-matter guidance and recommendations on customer identification and due diligence, enhanced due diligence, policy, governance, training, compliance assurance, and testing.
• Manage day-to-day departmental operations and participate in enterprise-wide or customer-focused special projects on behalf of FCRM.
• Develop and maintain management reporting and analysis, including presentations, metrics, and reporting related to compliance programs.
• Coordinate team participation in and responses to regulatory examinations and internal and external audits; review, package, track, and provide information for department executives.
• Plan and execute strategic activities, communicate results, adjust tactics, and identify opportunities for enhancements or modifications.
• Oversee risk assessment processes, identify and manage risks, and escalate non-standard or high-risk transactions and activities as necessary.
• Maintain awareness of emerging issues, trends, and evolving regulatory requirements, and assess potential impacts.
• Liaise with regulatory and law enforcement agencies on AML/ATF/Sanctions/ABAC examinations and related inquiries.
• Promote risk management and control in alignment with risk appetite, and ensure employees comply with Bank policies and the Code of Conduct.
• Foster teamwork, knowledge sharing, effective communication, a diverse and equitable workplace, and timely escalation of business challenges.
• Focus on longer-range functional planning, typically 12 months or more, and manage and prioritize multiple projects.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, mentoring, and learning opportunities.
• Reward and recognition programs.
• Base salary and variable compensation/incentive awards, with eligibility for cash and/or equity incentive awards generally through participation in an incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior