Senior Manager KYC High Risk Reviews

TD Bank • Wilmington, NY

1d

About The Position

The Financial Crimes Risk Management (FCRM) Know Your Customer (KYC) Program Team establishes and oversees an effective KYC Program for TD Bank US Holdings. The program sets consistent requirements for knowing customers and evaluating risks associated with customer relationships throughout their lifecycle. The KYC High Risk Reviews team executes enhanced due diligence (EDD) reviews for high-risk customers, manages related procedures and escalations, analyzes customer behavior and activity of concern, and operates in compliance with KYC policy and regulatory requirements. It engages with the first line of defense on review outcomes, quality assurance validation, issue management, and guidance concerning high-risk customer types and activity. The team also establishes governance, reporting, and monitoring routines for the program.

The Senior Manager oversees the team and leads second-line oversight and monitoring of AML/ATF/Sanctions/ABAC compliance programs for covered TD businesses and legal entities. The role manages critical program initiatives and complex or high-risk matters and escalations. It provides leadership for a significant and complex function, oversees programs across a portfolio of complex and dynamic businesses and legal entities, and maintains specialized expertise across multiple significant businesses, functional areas, or global business lines. The position works with senior and executive management, business leaders, regulators, and internal and external auditors, and focuses on longer-range planning for the functional area.

The role manages and develops employees, establishes performance objectives, supports talent and career development, and promotes a high-performing, diverse, and cohesive team. It provides strategic direction and subject matter expertise on AML/ATF/Sanctions/ABAC programs, advises businesses on regulatory and policy changes, supports regulatory examinations and audits, and oversees reporting, analysis, governance, risk assessment, and day-to-day departmental operations. The role may manage multiple projects and serves as the highest team escalation point for issue resolution.

Requirements

• Undergraduate degree or equivalent work experience.
• 10 or more years of experience.
• Strong knowledge of KYC and Enhanced Due Diligence (EDD) processes and regulations.
• Ability to manage timelines and deadlines, multiple projects, and competing priorities.
• Ability to develop and produce effective and accurate presentations, metrics, and reporting.

Nice To Haves

• ACAMS certification preferred.
• Experience in a challenge (QA/testing) or advisory/oversight function with direct exposure to Customer Risk/KYC processes.

Responsibilities

• Lead and manage a high-performing team responsible for AML/ATF/Sanctions/ABAC compliance program delivery and culture.
• Oversee enhanced due diligence reviews for high-risk customers and related procedures, escalations, customer behavior analysis, governance, reporting, and monitoring.
• Lead second-line oversight and monitoring of AML/ATF/Sanctions/ABAC compliance programs for covered TD businesses and legal entities.
• Provide strategic direction and oversight for complex program activities and a portfolio of complex and dynamic businesses and legal entities.
• Manage critical program initiatives and complex or high-risk matters and escalations; direct issue resolution or further escalation as appropriate.
• Hire, develop, coach, mentor, and manage staff, including setting goals and performance objectives, conducting performance reviews, supporting compensation decisions, and handling disciplinary actions as required.
• Advise covered businesses on new and changed AML/ATF/Sanctions/ABAC regulatory and policy requirements and their impact on business processes and controls.
• Contribute to the development and implementation of AML/ATF/Sanctions/ABAC compliance programs, policies, procedures, strategies, and business plans.
• Work with senior business management and partners to develop strategies, policies, and programs for managing regulatory and compliance issues.
• Provide specialized guidance and recommendations on customer identification and due diligence, EDD, policy, governance, training, compliance assurance, and testing.
• Oversee day-to-day departmental operations and participate in enterprise-wide or customer-focused special projects on behalf of FCRM.
• Develop and maintain management reporting and analysis and provide AML/ATF/Sanctions/ABAC expertise to business management.
• Coordinate team participation in and responses to regulatory examinations and internal and external audits, including reviewing, packaging, tracking, and providing information for department executives.
• Plan and execute strategic activities, communicate and review results, and adjust tactics as needed.
• Identify business opportunities and recommend enhancements or modifications, then develop strategies and work with the team to implement them.
• Maintain a culture of risk management and control, oversee risk assessment processes as required, identify and manage risks, and escalate non-standard or high-risk transactions and activities.
• Liaise with regulatory and law enforcement agencies on AML/ATF/Sanctions/ABAC examinations and related inquiries.
• Promote compliance with bank policies, operating standards, processes, and the Code of Conduct, and support a diverse, equitable, and collaborative team environment.

Benefits

• Base salary and variable compensation/incentive awards, including potential eligibility for cash and/or equity incentive awards through an incentive plan.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, and mentoring programs.
• Reward and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior