Senior Manager, Key Account Management US Animal Health - Teaching Institutions
About The Position
Johnson & Johnson is currently recruiting for a Sr Manager, Key Account Management US Animal Health - Teaching Institutions to be located in Raritan, NJ, or remote. About MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech The Sr Manager, Key Account Management US Animal Health - Teaching Institutions leads the strategy and execution for a critical portfolio of academic and veterinary teaching institution accounts across the U.S. Animal Health business. This role is responsible for developing strategic account plans, strengthening executive and clinical stakeholder relationships, identifying growth opportunities, and coordinating cross-functional resources to deliver value-based solutions that support customer objectives and business performance. The Sr Manager partners closely with Sales, Marketing, Medical Affairs, Professional Education, Customer Success, Operations, and other internal stakeholders to advance account penetration, improve customer experience, and expand long-term partnerships with teaching institutions.
Requirements
- Minimum 8 years of relevant experience in key account management, strategic sales, business development, animal health, healthcare, medical devices, or a related commercial field.
- Demonstrated leadership capability, including the ability to influence cross-functional teams and manage multiple priorities in a dynamic environment.
- Track record of success working within a matrix organizational environment and collaborating effectively across sales, marketing, medical, and functional teams.
- Demonstrated project management and operational excellence with the ability to manage account plans, timelines, forecasts, and multiple concurrent priorities.
- Strong communication, negotiation, stakeholder management, and collaboration skills.
- Bachelor’s degree required; Business, Marketing, Animal Health, Life Sciences, Veterinary, or a related field preferred
- Experience managing complex customer accounts, developing strategic account plans, and leading customer-facing business reviews is required; experience with academic, institutional, or teaching hospital environments is preferred
- Experience engaging executive leaders, procurement stakeholders, clinicians, and other decision-makers within complex customer organizations is preferred
- Strong understanding of account management principles, customer segmentation, opportunity planning, and value-based selling is preferred
- Strong business acumen and ability to use data, insights, and performance metrics to inform account strategy and decision-making are preferred
Nice To Haves
- Advanced degree preferred
- People leadership experience is preferred; demonstrated ability to coach, mentor, and develop talent is a plus
Responsibilities
- Lead the strategic account management approach for U.S. Animal Health teaching institutions and corporate wet lab entities focused on continuing education, including development and execution of account plans aligned to business priorities, customer needs, and growth objectives
- Build and maintain senior-level relationships with decision-makers, faculty, clinicians, administrators, and other key stakeholders within assigned teaching institution accounts
- Identify, prioritize, and advance opportunities to expand product adoption, contract value, and portfolio utilization across assigned key accounts
- Partner cross-functionally with field sales, marketing, medical affairs, professional education, customer service, and operations teams to deliver coordinated solutions and account support
- Own account planning and business review processes, including opportunity pipelines, stakeholder mapping, revenue tracking, forecast input, and progress against strategic objectives
- Serve as the voice of the customer by translating teaching institution needs, market dynamics, and competitive insights into actionable recommendations for internal partners
- Measure account performance using defined KPIs, ensure disciplined execution of commercial processes, and operate in compliance with applicable laws, regulations, and Johnson & Johnson policies, including the HCC program and Business Code of Conduct
Benefits
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
