Senior Manager, IT Project Management

Fidelity•Westlake, TX

About The Position

Fidelity is seeking an experienced IT project delivery leader for Digital Operations initiatives. The role leads complex technology programs involving UI, APIs, cloud, and workflow platforms, coordinating cross-functional teams to deliver secure, scalable, high-quality solutions on schedule and with measurable business impact. It provides initiative-level accountability and leadership for global delivery teams without formal personnel management responsibilities. The position owns delivery from initiation through production rollout and stabilization. It develops integrated plans, manages milestones and dependencies, partners with architecture and engineering to align delivery with target-state technology and security standards, and provides transparent governance, reporting, and escalation. It coordinates testing, release readiness, and production deployment with QA and operations, and improves delivery maturity by standardizing practices, dashboards, and metrics across squads. The team delivers digital capabilities for Fidelity Fund and Investment Operations, modernizing business workflows, APIs, and user experiences. The work is collaborative, involving engineering, architecture, security, and product partners in support of a multi-year strategy. Fidelity is transitioning toward a full-time onsite working model through a phased rollout; requirements vary by role and location and may evolve. This transition does not apply to fully remote roles. Fidelity will not provide immigration sponsorship for this position. Hiring may be subject to restrictions arising from applicable laws and regulations concerning certain criminal histories.

Requirements

  • 7–10+ years of IT project or program delivery experience, including enterprise-scale application and platform initiatives.
  • Proven success leading cross-functional teams across business, product, engineering, QA, architecture, security, and operations.
  • Strong command of Agile delivery frameworks, including Scrum and Kanban, release planning, sprint governance, and dependency management.
  • Demonstrated ability to manage scope, schedule, budget, risks, and issues and provide executive-level reporting in fast-paced environments.
  • Experience delivering cloud- and API-driven programs using modern engineering practices.
  • Strong communication, facilitation, and stakeholder management skills, with the ability to align technical and business priorities.
  • Data-driven mindset and experience using KPIs and delivery metrics to improve predictability and outcomes.
  • Experience leading delivery for technology stacks including Java (Spring Boot), REST APIs, and microservices.
  • Experience with Angular/TypeScript or React-based web applications.
  • Experience with Node.js services, AWS cloud services, cloud-native deployment patterns, and containerized application delivery.
  • Familiarity with workflow or business process platforms such as Camunda or equivalent BPM/workflow technologies.
  • Working knowledge of CI/CD, automated testing, and DevSecOps practices.
  • Proficiency with project and delivery tools such as Jira, Confluence, Azure DevOps, or similar.
  • Strong risk management and change control discipline in regulated or highly governed environments.

Responsibilities

  • Lead planning, execution, and delivery of complex IT projects, providing cross-functional leadership for global delivery teams and accountability for initiative-level outcomes without formal personnel management responsibilities.
  • Own end-to-end project delivery from initiation through production rollout and stabilization.
  • Build integrated plans, track milestones, and manage cross-team dependencies and blockers.
  • Partner with architecture and engineering leads to ensure delivery aligns with target-state technology and security standards.
  • Provide execution transparency through governance, status reporting, and escalation management.
  • Coordinate test strategy, release readiness, and production deployment planning with QA and operations.
  • Improve delivery maturity by standardizing practices, dashboards, and metrics across squads.
  • Foster accountability, collaboration, and continuous improvement.
  • Manage scope, schedule, budget, risks, and issues, and provide executive-level reporting.
  • Coordinate integration across enterprise systems, shared services, and platform teams.
  • Use KPIs and delivery metrics to improve predictability and outcomes.
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