Senior Manager, IT Business Technology

Pacific Gas And Electric Company•Oakland, CA

4d•$163,000 - $277,000•Hybrid

About The Position

Oversees SAP technical operations and provides strategic and technical leadership for the integrated SAP and non-SAP system landscape supporting Project Propel and PG&E’s transition to SAP S/4HANA under the RISE with SAP model. The Senior Manager is accountable for environment strategy, architecture, governance, operational readiness, and technology delivery, ensuring alignment with Project Propel objectives and broader enterprise IT strategy. The role leads SAP Basis and Change Control functions and directs environment planning and provisioning, testing, deployment, go-live, and operational transition. It partners with the PMO, solution teams, business stakeholders, enterprise IT, and application vendors to drive technical strategy, delivery governance, risk management, and resolution of complex cross-platform dependencies. The position calls for deep SAP technical expertise, organizational leadership, and executive-level stakeholder management in a complex, regulated environment. This is a hybrid position, working from a remote office and Oakland, California, three days per week or more based on business needs or company requirements.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent experience.
Eight years of overall IT experience, ideally supporting large, complex SAP systems.
Broad technical architecture knowledge across SAP S/4HANA, SAP ECC, SAP BTP, and SAP cloud-based applications such as SuccessFactors, Ariba, Concur, and Fieldglass.
Demonstrated ability to operate in and support highly complex, heterogeneous enterprise environments, managing large-scale SAP and non-SAP system landscapes with numerous integrated systems and dependencies.
Strong ability to engage stakeholders, define and manage system delivery and environment readiness for enterprise test cycles and go-live, and drive disciplined execution across complex integrated SAP landscapes.

Nice To Haves

Master’s degree in a related discipline.
Five or more years in SAP technical delivery leadership roles, such as SAP Basis and/or SAP BTP.
Two full-lifecycle SAP S/4HANA implementations, including at least one using RISE with SAP Private Cloud Edition and production cutovers.
Strong working knowledge of the RISE shared responsibility model across SAP ECS, hyperscalers, system integrators, and customer teams.
Hands-on experience with SAP Activate and familiarity with Waterfall, Hybrid, and Agile delivery models used by system integrators.
SAP S/4HANA, SAP BTP, SAP Cloud Architecture, or RISE-related certifications.

Responsibilities

Lead Basis and change control teams in developing, prioritizing, coordinating, and communicating goals, strategies, and processes needed to deliver the portfolio and critical projects.
Own the SAP environment management plan, including capacity planning, system sizing, environment scheduling, and refresh strategy for integrated SAP landscapes supporting test cycles, dress rehearsals, and cutover.
Own end-to-end non-SAP environment readiness for SIT and UAT, including system provisioning, connectivity, security and access readiness, data preparation and refresh, and system integration validation.
Establish and maintain environment readiness reporting, metrics, and dashboards that provide visibility into environment status, risks, and dependencies across SAP and non-SAP systems.
Drive execution of the SAP S/4HANA integration strategy and establish integrations with SAP and non-SAP systems for integrated enterprise business solutions.
Manage RISE subscription sizing and scaling, control SAP BTP service consumption, and align capacity forecasting with project demands and long-term scalability goals.
Partner with the system integrator to develop and execute technical roadmaps for the SAP S/4HANA implementation, aligning with Clean Core principles.
Manage the SAP ECS relationship, including SLA tracking, escalation management, and governance cadence, and drive continuous improvement to enhance stability and reliability.
Govern SAP and integrated landscape change and release management, including transports, configuration changes, and environment controls across test cycles, cutover, and go-live.
Achieve results through others by setting and communicating goals and metrics, monitoring progress, providing ongoing coaching and feedback, and reinforcing high-performance behaviors.