Data Product Management Senior Manager

Capital GroupLos Angeles, CA
Hybrid

About The Position

As Senior Manager, Global Client Profiles (Data Product Management), you’ll lead the data product management function for Capital Group’s single, trusted source of client and prospect data, the backbone of Sales, Marketing, Digital, and Servicing teams across the globe. You own the vision, roadmap, and lifecycle for client profile data products that master and connect Intermediaries, Institutions, Plan Sponsors, Investors and Plan Participants across North America, Canada, and, increasingly, Europe and Asia. You'll lead a team of Data Product Managers, Managers, and analysts, blending deep distribution-business acumen with strong analytical rigor and technical fluency in Master Data Management (MDM), data modeling, and digital identity enablement. You’ll partner across business owners, stewards, engineering, architecture, and governance to ensure client profile data products are trusted, comprehensive, accessible, compliant, and AI-ready — powering accurate coverage, sales crediting, personalization, and best-in-class client experiences. You are accountable for the collective business impact of the Global Client Profiles portfolio and for maturing the practice as it scales globally.

Requirements

  • Experience in investment management distribution.
  • Deep knowledge of intermediary, institutional, and investor business models.
  • Expertise in Master Data Management (MDM) and data modeling.
  • Experience creating a trusted, enterprise-wide view of clients, advisors, institutions, relationships, affiliations, and accounts through advanced matching, merging, and identity resolution capabilities.
  • Experience building and managing strategic data products from vision through execution, defining roadmaps, prioritizing investments, driving adoption, and delivering measurable business outcomes.
  • Experience developing and managing logical data models for complex client ecosystems, including organizational hierarchies, householding, affiliations, territory structures, and relationship networks.
  • Understanding of how trusted client data serves as the foundation for digital identity, personalization, client engagement, access management, regulatory compliance, and enterprise-wide business operations.
  • Understanding of modern AI and data ecosystem requirements and experience leveraging AI-enabled capabilities.
  • Highly analytical, proficient with data analysis tools.
  • Experience using metrics, governance frameworks, and data quality practices to make informed product decisions and continuously improve business outcomes.
  • Experience partnering closely with engineering, architecture, data governance, operations, and business leaders to deliver scalable, resilient, and business-critical data platforms.
  • Successfully led high-performing teams, including managers and senior analysts.
  • Experience influencing large cross-functional organizations composed of business, technology, and operations stakeholders.
  • Exceptional communicator who can engage confidently with senior managers, directors, and executive leaders, translating complex data, technology, and operational concepts into clear business decisions, risk assessments, and measurable value creation.
  • Recognized as a strategic leader who can navigate highly complex and interconnected business environments.
  • Experience working in highly regulated, data-intensive organizations where the quality, reliability, and governance of client data are mission-critical to business operations and client outcomes.

Nice To Haves

  • Represent your organization in industry discussions.
  • Bring innovative ideas back to drive continuous improvement.

Responsibilities

  • Lead the data product management function for Capital Group’s single, trusted source of client and prospect data.
  • Own the vision, roadmap, and lifecycle for client profile data products.
  • Lead a team of Data Product Managers, Managers, and analysts.
  • Partner across business owners, stewards, engineering, architecture, and governance to ensure client profile data products are trusted, comprehensive, accessible, compliant, and AI-ready.
  • Be accountable for the collective business impact of the Global Client Profiles portfolio.
  • Mature the data product management practice as it scales globally.

Benefits

  • Competitive salary
  • Bonuses
  • Company-funded retirement contribution (factors in salary and variable pay, including bonuses)
  • Generous time-away benefits
  • Health benefits from day one
  • Flexible work options
  • 2-for-1 matching gifts for charitable contributions
  • Annual grants for charitable organizations
  • On-demand professional development resources
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