This role demonstrates knowledge of operational work processes within the Distribution Center, focusing on loss profiles, process improvement mindsets, and practical experience. The Senior Manager II will create strategic leadership partnerships with the General Manager, Assistant General Manager, and Process Improvement Manager to drive end-to-end improvements in the Distribution Center. They will manage the workloads of Process Quality Engineers to balance network-driven projects with building-specific improvements. The role applies continuous improvement tools such as Root Cause Analysis, Time and Motion Studies, Statistical Process Control, Process Deviation, 5S, and Six Sigma to eliminate losses and sustain process improvements. This position supports the Walmart Performance System by engaging leaders and demonstrating program effectiveness through problem-solving skills and process improvement thinking. It also supports the Daily Management System review and response process at various levels through root cause analysis and counter-measure implementation. The role drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers, providing resources, setting performance standards, measuring progress, and adjusting performance accordingly. Additionally, it provides supervision and development opportunities for associates by selecting, training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations, conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting a belonging mindset. The role promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity. It ensures business needs are met by evaluating the effectiveness of current plans, consulting with business partners, and soliciting suggestions for improving efficiency and cost-effectiveness. The role emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen and supported, and creating opportunities for all associates to thrive. It also involves working collaboratively, building strong relationships, and communicating with impact to motivate and influence. The role attracts and retains talent, empowers and develops talent, and recognizes others' contributions. It acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and holding oneself and others accountable. It supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world. The role acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. It serves customers and members by delivering results while putting the customer first, considering how, where, and when customers shop, and applying EDLP and EDLC business models. Decisions are made based on data insights and analysis, balancing short and long-term priorities, and considering all stakeholders. The role strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. It drives continuous improvements, adopts new technologies and skills, and supports others through change.
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Job Type
Full-time
Career Level
Manager