This role demonstrates knowledge of operational work processes within the Distribution Center, focusing on loss profiles, process improvement mindsets, and practical experience. The Senior Manager II will create strategic leadership partnerships with the General Manager, Assistant General Manager, and Process Improvement Manager to drive end-to-end improvements in the Distribution Center. They will manage the workloads of Process Quality Engineers, balancing network-driven projects with building-specific improvements. The role applies continuous improvement tools such as Root Cause Analysis, Time and Motion Studies, Statistical Process Control, Process Deviation, and Six Sigma to eliminate losses and establish standards for sustained process improvements. The position supports the Walmart Performance System by engaging leaders and demonstrating program effectiveness through problem-solving skills and process improvement thinking. It also supports the Daily Management System review and response process at various levels through root cause analysis and counter-measure implementation. Collaboration in network One Best Way standard implementation and deviation processes is key. The role drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers, providing resources, setting performance standards, measuring progress, adjusting performance, developing contingency plans, and supporting continuous learning. Additionally, the role provides supervision and development opportunities for associates by selecting, training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations, conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting a belonging mindset. The Senior Manager II promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity, ensuring compliance and utilizing the Open Door Policy. They ensure business needs are met by evaluating the effectiveness of current plans, consulting with business partners, soliciting suggestions for efficiency improvements, and participating in community outreach. The role emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen and supported, and empowering all associates to thrive. It also involves attracting and retaining talent, empowering and developing associates, and recognizing contributions. Acting with integrity means maintaining high standards of ethics and compliance, modeling Walmart values, and holding oneself and others accountable. Serving customers means delivering results with a customer-first approach, adapting to how, where, and when customers shop, and applying EDLP and EDLC principles. Making decisions based on data, balancing priorities, and considering all stakeholders are crucial. Striving for excellence involves displaying curiosity, taking calculated risks, demonstrating resilience, and encouraging learning from mistakes, while also driving continuous improvement, adopting new technologies, and supporting change.
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Job Type
Full-time
Career Level
Senior