About The Position

This role demonstrates knowledge of operational work processes within the Distribution Center, focusing on loss profiles, process improvement mindsets, and practical experience. The Senior Manager II will create strategic leadership partnerships with the General Manager, Assistant General Manager, and Process Improvement Manager to drive end-to-end improvements in the Distribution Center. They will manage the workloads of Process Quality Engineers, balancing network-driven projects with building-specific improvements. The role applies continuous improvement tools such as Root Cause Analysis, Time and Motion Studies, Statistical Process Control, Process Deviation, and Six Sigma to eliminate losses and establish standards for sustained process improvements. The position supports the Walmart Performance System by engaging leaders and demonstrating program effectiveness through problem-solving skills and process improvement thinking. It also supports the Daily Management System review and response process at various levels through root cause analysis and counter-measure implementation. Collaboration in network One Best Way standard implementation and deviation processes is key. The role drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers, providing resources, setting performance standards, measuring progress, adjusting performance, developing contingency plans, and supporting continuous learning. Additionally, the role provides supervision and development opportunities for associates by selecting, training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations, conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting a belonging mindset. The Senior Manager II promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity, ensuring compliance and utilizing the Open Door Policy. They ensure business needs are met by evaluating the effectiveness of current plans, consulting with business partners, soliciting suggestions for efficiency improvements, and participating in community outreach. The role emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen and supported, and empowering all associates to thrive. It also involves attracting and retaining talent, empowering and developing associates, and recognizing contributions. Acting with integrity means maintaining high standards of ethics and compliance, modeling Walmart values, and holding oneself and others accountable. Serving customers means delivering results with a customer-first approach, adapting to how, where, and when customers shop, and applying EDLP and EDLC principles. Making decisions based on data, balancing priorities, and considering all stakeholders are crucial. Striving for excellence involves displaying curiosity, taking calculated risks, demonstrating resilience, and encouraging learning from mistakes, while also driving continuous improvement, adopting new technologies, and supporting change.

Requirements

  • Bachelor’s degree in Engineering or related field and 4 years’ experience in Continuous Improvement work or related area OR 6 years’ experience in Engineering, Continuous Improvement work or related area.
  • 4 years’ experience leading teams.
  • Knowledge and application of a functioning Quality Management System elements (e.g., Statistical Process Control, Failure Mode and Effects Analysis, Quality Key Performance Indicators).
  • Demonstrated project ownership resulting in sustainable, long term savings.
  • Experience using Microsoft Office Suite.

Nice To Haves

  • Conducting work measurement, predetermined time systems, and related analysis
  • Masters: Business Administration
  • Masters: Computer Engineering

Responsibilities

  • Creates strategic leadership partnerships with the General Manager, Assistant General Manager, and Process Improvement Manager to drive end-to-end improvements in the Distribution Center.
  • Manages workloads of Process Quality Engineers to create an appropriate balance between network-driven projects and building-specific improvements.
  • Applies continuous improvement tools (e.g., Root Cause Analysis, Time and Motion Studies, Statistical Process Control, Process Deviation, Six Sigma) to eliminate losses and sustain process improvements.
  • Supports the Walmart Performance System by engaging leaders and demonstrating program effectiveness through problem-solving skills and process improvement thinking.
  • Supports the Daily Management System review and response process through root cause analysis and counter-measure implementation.
  • Collaborates in network One Best Way standard implementation and deviation process.
  • Drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating plans, removing barriers, providing resources, setting standards, measuring progress, and adjusting performance.
  • Provides supervision and development opportunities for associates by selecting, training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations, conducting evaluations, providing recognition, and coaching.
  • Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity, ensuring compliance and utilizing the Open Door Policy.
  • Ensures business needs are met by evaluating current plans, consulting with business partners, soliciting suggestions for efficiency, and participating in community outreach.
  • Builds high-performing teams, embraces differences, creates a workplace where associates feel seen and supported, and empowers all associates to thrive.
  • Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
  • Maintains and promotes the highest standards of integrity, ethics, and compliance, modeling Walmart values, and holding oneself and others accountable.
  • Delivers results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying EDLP and EDLC business models.
  • Makes decisions based on data, insights, and analysis, balancing short and long-term priorities, and considering all stakeholders.
  • Displays curiosity, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
  • Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption expense reimbursement
  • Surrogacy expense reimbursement
  • Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)
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