(USA) Senior Manager I, Operations Improvement, Facility
About The Position
As Senior Manager, Operations Improvement, you’ll lead multiple, high-visibility improvement initiatives that simplify how work gets done and strengthen performance across the business. You’ll translate customer and operational needs into clear plans, remove barriers, and drive measurable results through strong governance, change leadership, and cross-functional partnership. This role blends strategic thinking with hands-on execution, enabling scalable improvements. About Supply Chain Supply Chain is responsible for moving product through our network to serve customers with speed, accuracy, and consistency. Within SCIL, the Operations Improvement team focuses on making processes simpler, more executable, and easier to sustain—supported by clear standards, tools, and communication. This role helps ensure programs and processes land well in the business, drive behavior change, and improve efficiency and cost-effectiveness over time.
Requirements
- Experience leading multiple concurrent projects with strong governance, stakeholder updates, and risk management
- Demonstrated ability to simplify processes using data, establish standards, and drive sustainable rollouts
- Proven change leadership skills, including influencing behavior adoption and resolving post-implementation issues
- Strength in content/tool management (templates, resources, intranet content) with a focus on quality and governance
- People leadership experience (selection, coaching, performance management, recognition) in a fast-paced environment
- Bachelor’s degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area OR 5 years’ experience in retail operations, content development, project management, or related area.
Nice To Haves
- Developing and delivering training
- Master's degree in Business Administration
- Project Management Certification
- Retail consulting.
- Six Sigma certification
- Using Microsoft Office..
- Working with cross-functional teams
Responsibilities
- Drive execution of multiple business plans by setting priorities, removing obstacles, and measuring progress
- Lead project governance across scope, milestones, timelines, resources, and budgets; provide stakeholder reporting
- Build and sustain process improvements by analyzing data, defining standards, and driving adoption through change programs
- Manage content initiatives by prioritizing requests and ensuring tools, templates, and communications meet governance standards
- Hire, develop, and lead associates through coaching, performance expectations, and a team-based environment
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Paid sick leave
- Tuition, books, and fees are completely paid for by Walmart (Live Better U program)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
