Senior Manager, Human Resources
About The Position
Let your expertise in people leadership, strategy, and operational excellence shape the future of our teams at Sodexo. We are seeking a Senior Human Resources Business Partner to support a high‑profile regional portfolio, serving as the primary HR liaison to the client and a trusted advisor to operational leaders across multiple sites. This pivotal role blends hands‑on regional execution with strategic multi‑site leadership, focusing on high‑volume recruitment, labor relations, employee relations, and payroll management. It is a highly visible opportunity to influence decision‑making, guide leaders, and elevate the employee experience across a diverse and fast‑paced region. In this role, you will provide strategic HR partnership to regional leadership while driving workforce planning, organizational design, and talent strategy for our frontline teams. You will lead high‑volume recruitment efforts and ensure strong pipelines across multiple locations. You will oversee employee relations and investigations with a balanced, people‑first approach, while managing labor relations, including contract interpretation and grievance handling. You will manage employee relations and investigations with a fair, people‑first approach, while supporting labor relations through contract interpretation and grievance handling. You will ensure accurate, compliant payroll and HR recordkeeping across all sites and champion HR programs that enhance engagement, retention, and frontline development. Union experience is required, as this role supports unionized teams and collaborates closely with labor partners. Spanish language skills are highly helpful to support and communicate effectively with our frontline employees.
Requirements
- A strong background supporting large, multi‑site frontline operations with high‑volume workforce needs.
- Proven experience with contract interpretation, grievance handling, and productive labor‑management partnerships.
- Ability to resolve issues fairly, build trust, and support a diverse hourly workforce.
- Skilled in sourcing, screening, and hiring frontline talent across multiple locations.
- Bilingual English/Spanish communication that enhances support and connection with frontline employees.
- Strong organizational skills with the ability to manage competing priorities in a fast‑paced, high‑visibility environment.
- Bachelor’s Degree or equivalent experience
- 5 years Minimum Management Experience
- 3 years of HR experience
Nice To Haves
- Spanish language skills are highly helpful to support and communicate effectively with our frontline employees.
Responsibilities
- Guide multi‑site workforce planning, staffing, and organizational needs across a high‑profile frontline portfolio.
- Build strong, reliable staffing pipelines to ensure every location is fully supported with engaged frontline employees.
- Conduct investigations, resolve workplace issues, and foster a fair, people‑first environment.
- Interpret CBAs, support grievance handling, and partner effectively with union representatives.
- Ensure accurate payroll, flawless HR recordkeeping, and adherence to all federal, state, and local labor laws.
- Lead HR initiatives that strengthen engagement, retention, communication, and development for hourly teams.
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
