Senior Manager, HR Operations

Cenovus Energy•Calgary, AB

1d•Onsite

About The Position

As the Senior Manager, HR Operations, you will lead the strategy, integration, and delivery of HR operations across Canada. You will be accountable for building a seamless, high-performing service model that brings together HR Support Services, HR Services, HR Advisory, and Payroll to deliver exceptional employee experience. Reporting to the Director, HR Partnerships & Operations, you will act as both a strategic advisor and operational leader, ensuring HR services are scalable, compliant, and aligned with enterprise priorities. You will lead a team of managers across HR Services, HR Advisory, Payroll, and HR Technology, driving cross-functional collaboration, service excellence, and continuous improvement. This position is located in Calgary, AB.

Requirements

Legally authorized to work in Canada
Bachelor’s degree in human resources, Business Administration, or a related discipline.
Minimum of 16+ years of progressive HR experience, including leadership roles in HR operations
Proven track record leading large-scale HR operations or shared services functions
Deep expertise in HR service delivery models, payroll, HRIS, and process optimization
Demonstrated success driving transformation, digital initiatives, and system implementations
Strong stakeholder management and communication skills, with the ability to influence at all levels
Data-driven mindset, with experience using analytics to inform decisions and drive continuous improvement

Nice To Haves

CPHR or equivalent designation preferred.

Responsibilities

Cultivate a culture of collaboration, inclusion, accountability, and continuous learning across HR Operations.
Align HR operations with enterprise priorities, workforce needs, and employee experience strategy to deliver scalable, efficient solutions.
Anticipate business and workforce changes, evolving HR operations to support growth, transformation, and organizational demands.
Act as a trusted advisor to HR leadership on service delivery strategy, operational readiness, and compliance.
Partner with HR COEs, HRBPs, IT, and business leaders to deliver integrated, enterprise-wide HR solutions.
Lead the implementation and governance of the HR operating model with HR Operations
Drive end-to-end process excellence and continuous improvement through automation, digital transformation, and optimized service delivery.
Oversee the accurate and timely execution of employee lifecycle transactions, payroll, and HR case management.
Champion HR technology and transformation initiatives, including system enhancements, self-service optimization, and the use of data and insights to improve service outcomes and employee experience