Senior Manager, Housekeeping

Player 15 GroupPhoenix, AZ
Onsite

About The Position

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community. We are seeking an experienced and motivated Senior Manager, Housekeeping to join our team. In this high-impact role, you will support all facets of janitorial services for Player 15 Group, including third-party vendor ABM and in-house staff, while playing a key role in broader department initiatives.

Requirements

  • Outstanding analytical skills with keen attention to detail and accuracy.
  • Proficiency with Microsoft Outlook, Word, PowerPoint, and Excel.
  • Effective communication in written and verbal English
  • A proven track record of driving strong performance and operational metrics
  • Willingness to work irregular hours.
  • High school diploma or GED
  • 3-5 years of people management experience
  • 5 years of property management experience
  • A valid driver's license

Nice To Haves

  • bilingual Spanish is a plus.

Responsibilities

  • Oversee daily operations of janitorial services in the Mortgage Matchup Center Arena, 5G Suns Training Facility, MACU Mercury Training Facility, and Player 15 Group Office Headquarters provided by ABM and internal staff, including scope of work, special projects, cleaning protocols, checklists, staffing coordination, and training.
  • Administer and track budgets for janitorial services and operational supplies. Manage billing, expense tracking, purchasing, and inventory control to ensure cost-effective operations and contractual compliance.
  • Ensure timely and on-budget delivery of ABM projects by monitoring performance metrics and aligning with defined scopes and financial objectives.
  • Support the VP of Operations in key areas of ABM contract negotiations, including scope review, cost analysis, and service level agreements.
  • Serve as the GBAC STAR Facility and WELL Certification Accreditation Representative
  • Active member of the facility’s Safety and Sustainability Committees.
  • Develop and implement comprehensive project plans, manage scope, timelines, and budgets using established verification and change management methodologies. Maintain organized and accessible project documentation through centralized digital systems.

Benefits

  • Competitive medical, dental, vision, life and disability coverage options
  • Paid vacation, sick time, volunteer time and company holidays
  • 401(k) plan with Player 15 Group match
  • Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
  • Team swag throughout the year plus employee discounts at our Team Shop and online store
  • Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
  • Access to amenities, including: Full fitness center with locker rooms and showers, Indoor/outdoor basketball courts, Pickleball court, Golf simulator and putting green, On-site cafeteria and collaborative gathering spaces
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