Housekeeping Manager

Makeready LLC•Portland, OR

8d•Onsite

About The Position

The Housekeeping Manager is a hands-on, service-driven leader responsible for ensuring the highest standards of cleanliness, presentation, and comfort throughout the hotel. This role plays a critical part in delivering a refined, luxury guest experience by leading the housekeeping team with precision, care, and a commitment to excellence. The Housekeeping Manager partners closely with the Rooms leadership team to create a seamless and elevated environment that reflects the sophistication and artistry of The Joseph.

Requirements

Prior experience in housekeeping or hotel operations required
Strong understanding of housekeeping operations and cleaning standards
Excellent leadership and team development skills
Strong organizational skills and attention to detail
Ability to work in a fast-paced, high-volume environment
Effective communication and problem-solving skills
Professional, service-oriented demeanor
Ability to work flexible hours including weekends and holidays

Nice To Haves

Previous supervisory or management experience preferred

Responsibilities

Oversee daily housekeeping operations including guest rooms, public areas, and back-of-house spaces
Supervise, train, and support Housekeeping team members including Room Attendants, Housepersons, and Public Area Attendants
Ensure all spaces meet The Greenleigh’s standards for cleanliness, organization, and presentation
Conduct regular inspections of guest rooms and public areas to ensure quality and consistency
Manage team scheduling to meet operational needs and occupancy levels
Maintain inventory of linens, supplies, and equipment; ensure proper stock levels
Monitor productivity, labor costs, and departmental efficiency
Address guest requests and resolve concerns promptly and professionally
Maintain open communication with Front Office, Engineering, and other departments
Ensure compliance with safety standards, cleaning procedures, and company policies
Support onboarding, training, and development of housekeeping team members