Senior Manager, Growth Strategy & Operations

Carvana • Tempe, AZ

1d • Onsite

About The Position

Carvana is revolutionizing the car buying experience and is looking for individuals excited to thrive in an environment of impactful change. Team spirit, creativity, and innovation are key. The company takes big swings, sets ambitious goals, and makes data and process-driven decisions. This Senior Manager role supports the growth of the company through Talent Acquisition efforts, driving operational rigor, process improvement, and team development to scale a high-performing Talent Acquisition function. This role is responsible for identifying organizational shortcomings, designing solutions, and driving adoption. The individual will strategically build, develop, and lead full-cycle recruiting for Carvana’s Operations teams, guiding a recruiting team to meet high-volume hiring targets. This role will also manage cross-team execution and ensure the TA organization operates with consistency, discipline, and continuous improvement. The primary focus is staffing Carvana’s Operations teams with top talent, developing strong business relationships with partners and customers, and seeing immediate, tangible impact.

Requirements

• Bachelor’s degree from an accredited undergraduate institution required.
• 7+ years of work experience in recruiting, strategy, consulting, operations, startups, or similar roles.
• 5+ years of experience in people leadership.
• A self-starter and owner mentality - you can lead “first time” assignments with no playbook from initial question development to rollout.
• A proven ability to track, prioritize, and drive operations. You are known as someone who gets stuff done.
• Proven analytical skills.
• Comfortable leveraging AI tools to accelerate analysis, research, and day-to-day problem-solving.
• Prior experience creating and implementing growth strategies and process improvements.
• Excellent ability to collaborate and apply a cross-functional mindset.
• Strong written and verbal communication skills.
• Able to hustle – you get things done even after everyone else has given up, and work hard because you love to. You have a bias towards action.
• Displays strong business acumen – sees the big picture and operates with perspective.
• Must be able to read, write, speak, and understand English.

Nice To Haves

• MBA or Master’s degree from an accredited graduate school or university.
• Experience in high volume operations Talent Acquisition.

Responsibilities

• Conduct ongoing assessments across Operations TA teams to identify process gaps, inconsistencies, and opportunities for improvement.
• Design and implement scalable processes, playbooks, and best practices that raise the bar across all TA teams.
• Lead change management for new initiatives — building the case for change, securing buy-in, and driving adoption across teams that may be resistant or under-resourced.
• Guide the day-to-day full life-cycle recruiting efforts, strategy and processes for Operations Recruiting.
• Guide a team of recruiting leaders to meet their individual staffing goals through effective hiring, development, coaching, performance management, and engagement.
• Review and analyze data to identify trends; recommend solutions to improve recruiting effectiveness and increase the quality of talent hired.
• Collaborate with hiring managers and department leaders to anticipate and meet evolving hiring needs.
• Ensure a candidate-centric approach aligned with our Carvana Values.
• Partner with Talent Development, HR Operations, and Operations leadership to help translate talent needs into quality candidates and new hires.
• Constantly thinking of new ways to improve all things recruiting including the candidate experience, interview practices, funnel-building, reporting, quality of hire, hiring manager experience, and more.
• Other duties as assigned.

Benefits

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior