Senior Manager, Group Implementation

Blue Shield of California • El Dorado Hills, CA

1d • $137,720 - $232,996 • Hybrid

About The Position

The Senior Manager, Group Implementation, leads a team of Implementation Consultants and Specialists responsible for the successful onboarding of groups with ASO, Shared Advantage, and Fully Insured funding types across Commercial Markets. The Senior Manager enables, streamlines, and continuously improves the implementation process through simplification, automation, and AI to facilitate a high-quality experience that drives growth and retention. This position reports to the Senior Director, Group Implementation and is external facing, interacting frequently with senior leadership, sales and account executives across organizations, and leadership from all functional areas within Blue Shield of California.

This role requires a strong compass for cross-department alignment, centered on what is best for our customers, and balancing team workload and capacity to succeed in this critical function. We are looking for a multiplier who is energized by creative and critical thinking that makes the team, function, and broader department stronger.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Requirements

• External hires must pass a background check/drug screen.

Nice To Haves

• Strong compass for cross-department alignment.
• Energized by creative and critical thinking.
• Energized by building and sustaining high-performing teams.
• Energized by getting results the right way.
• Energized by fostering continuous learning.

Responsibilities

• Leads a team of Implementation Consultants and Specialists responsible for the successful onboarding of groups with ASO, Shared Advantage, and Fully Insured funding types across Commercial Markets.
• Enables, streamlines, and continuously improves the implementation process through simplification, automation, and AI to facilitate a high-quality experience that drives growth and retention.
• Fosters cross-department alignment, centered on what is best for customers.
• Balances team workload and capacity to succeed in this critical function.
• Develops great leaders at all levels and creates opportunities for people to grow.
• Builds and sustains high-performing teams.
• Gets results the right way.
• Fosters continuous learning.

Benefits

• We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
• We foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve.
• We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed